Giovanni Garcia
Arlington
Summary
Dynamic bilingual professional with extensive experience at Omni Interactions, excelling in customer service and data management. Proficient in Excel and adept at multitasking, I consistently meet deadlines while resolving complex issues. My strong communication skills and attention to detail ensure exceptional support and satisfaction for clients.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Bilingual Customer Service Representative
Omni Interactions
Arlington
05.2025 - 12.2025
- Handled customer accounts for United Health Care patients, managing benefit amounts with attention to detail.
Facilitated bilingual service to support effective communication and resolve issues promptly.
Warehouse Associate
Legendz Way Distribution Solutions
Irving
02.2024 - 02.2025
- I worked as a versatile warehouse worker that filled many roles bilingual translator, picker packer, forklift operator, janitor
Remote Data Entry
Big Lots
Bedford
03.2022 - 01.2024
- Remote Data entry, Bilingual Transcriber, order analyst using Excel, Assigning orders to ground employees. Correcting order issues Using STORD.
Education
University of North texas
Denton, TX01.2024
Highschool Diploma -
RL Turner High School
Carrollton, TX01.2022
Skills
- Bilingual English & Spanish
- Excel
- Word
- Remote Work
- Customer Service
- BLS CPR Certified
- AED First Aid Certified
- Sit Down Forklift Certified
- Multi Tasking
- Meeting deadlines
- Call Experience
Languages
English
Professional
Spanish
Professional
Certification
CPR Certified
Timeline
Bilingual Customer Service Representative
Omni Interactions
05.2025 - 12.2025
Warehouse Associate
Legendz Way Distribution Solutions
02.2024 - 02.2025
Remote Data Entry
Big Lots
03.2022 - 01.2024
University of North texas
Highschool Diploma -
RL Turner High School