Overview
Work History
Education
Skills
Languages
Timeline
Generic

Giovanni Gugliuzza

Overview

23
23
years of professional experience

Work History

Medical Record Technician

Advantmed
09.2024 - 01.2025
  • Detail-oriented professional with experience retrieving medical records, ensuring accuracy, confidentiality, and compliance with HIPAA regulations while meeting tight deadlines

Customer Service Representative

Concentrix CVG Customer Management
04.2024 - 06.2024
  • Provided exceptional customer support via phone, email, and live chat, resolving inquiries and issues efficiently
  • Maintained detailed records in CRM systems and ensured high customer satisfaction through expert product knowledge and effective problem-solving
  • Skilled in communication, conflict resolution, and time management

Caregiver

Citizen Care Home Health Inc.
01.2020 - 12.2023
  • Provided compassionate part-time care, ensuring the well-being and comfort of the individual
  • Assisted with daily activities, personal hygiene, and medication management
  • Maintained open communication with healthcare professionals and family members
  • Fostered a supportive environment, adapting to the individual's needs, and promoting a sense of dignity
  • Contributed to enhancing the overall quality of life for those under care

Senior Pastor

Pentecostal Missionary Church of Christ - 4th Watch
01.2018 - 12.2023
  • Performs pivotal roles involving dynamic leadership in church planting, fostering community, developing ministries, and practicing financial stewardship
  • Key responsibilities include guiding the congregation, cultivating a sense of community, overseeing ministry growth, and ensuring responsible financial management
  • All of these require important spiritual and financial skills which are continuously being harnessed and cultivated through church-led seminars and trainings

Senior Pastor

Pentecostal Missionary Church of Christ - 4th Watch
01.2011 - 12.2018

Senior Pastor

Pentecostal Missionary Church of Christ - 4th Watch
01.2007 - 12.2010

Associate Pastor / Youth Pastor

Pentecostal Missionary Church of Christ - 4th Watch
01.2007 - 12.2010
  • Guided the youth towards spiritual growth
  • Organized engaging programs, fostered mentorship, and cultivated a vibrant community
  • Supported overall pastoral leadership with a focus on pastoral care, preaching, and strategic planning
  • Nurtured inclusivity across diverse age groups, providing counsel and contributing to the church's spiritual vision
  • The dynamic approach in both capacities facilitated holistic development at the church, fostering a community where every member, particularly the youth, felt valued and connected

Assistant Teacher

Maranatha Christian Academy
01.2002 - 12.2010
  • Contributed to a positive classroom environment as an Assistant Teacher
  • Engaged students through interactive activities, providing valuable support to educators
  • Offered individualized attention to foster academic and social development
  • Collaborated with teachers in lesson planning and classroom organization, enhancing the overall educational experience
  • Played a vital role in supporting classroom dynamics and contributing to student success

Education

Bachelor of Arts - Psychology

University of Houston
Houston, TX
05-2027

Associate of Arts - Psychology

Lone Star College
Houston, TX
12-2023

Ministry and Theology -

Maranatha Bible School
Philippines
03-2007

Skills

  • Pastoral Leadership
  • Counseling
  • Multicultural Awareness
  • Community Engagement
  • Computer Literacy
  • Microsoft Office Programs Proficiency
  • Basic Video Editing
  • Content Creation
  • Teaching
  • Youth Ministry
  • Event Planning
  • Caregiving
  • Medical records auditing
  • Customer relations
  • Respectful and compassionate
  • Youth counseling
  • HIPAA compliance
  • Problem resolution
  • Elderly care
  • Organizational leadership
  • Teaching bible studies
  • Budget management
  • Behavior management
  • Patient confidentiality
  • Call center experience
  • Dependable and responsible
  • Congregational care
  • Oral communication
  • Conflict resolution
  • Patient care
  • Pastoral care
  • Home visitation
  • Relational ministry
  • Small group instruction
  • Daily living assistance
  • Lesson planning
  • Complaint resolution
  • Multitasking and organization
  • Public speaking
  • Mentoring
  • Document scanning
  • Preaching
  • Teaching strategies
  • Records organization
  • Discipleship training
  • Microsoft outlook
  • Sermon preparation
  • Sermons preparation
  • Preaching excellence
  • Church planting

Languages

English
Full Professional
Tagalog/Filipino
Native or Bilingual

Timeline

Medical Record Technician

Advantmed
09.2024 - 01.2025

Customer Service Representative

Concentrix CVG Customer Management
04.2024 - 06.2024

Caregiver

Citizen Care Home Health Inc.
01.2020 - 12.2023

Senior Pastor

Pentecostal Missionary Church of Christ - 4th Watch
01.2018 - 12.2023

Senior Pastor

Pentecostal Missionary Church of Christ - 4th Watch
01.2011 - 12.2018

Senior Pastor

Pentecostal Missionary Church of Christ - 4th Watch
01.2007 - 12.2010

Associate Pastor / Youth Pastor

Pentecostal Missionary Church of Christ - 4th Watch
01.2007 - 12.2010

Assistant Teacher

Maranatha Christian Academy
01.2002 - 12.2010

Bachelor of Arts - Psychology

University of Houston

Associate of Arts - Psychology

Lone Star College

Ministry and Theology -

Maranatha Bible School
Giovanni Gugliuzza