GIOVANNI HINOJOSA
Denver,CO
Summary
An experienced and high energy individual with precise skills in hospitality and management. Someone who prides themselves in anything they do and puts passion into their work. Always looking for new ways to expand my knowledge in the field I am currently working in. Great asset to any group, team, or area I integrate myself into. Always appreciative and focused on completing daily and future tasks.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Journeymen
ICI
08.2022 - Current
- Delegated jobs to subordinates and monitored quality of work.
- Requisitioned materials and supplies such as tools, equipment and replacement parts.
- Promoted workplace safety by examining tools and equipment and providing employee safety training to prevent unsafe conditions.
- On a daily basis framed about 3500 sq ft units.
- Meet safety standards required by OSHA and GC
- Handle blueprints and create layout for stucture
Server
La Loma Mexican Restaurant
02.2021 - 11.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Inspected dishes and utensils for cleanliness.
Bartender
Club Vinyl
04.2021 - 05.2022
- Ability to understand and recognize underage customers
- Served high customer volumes during special events, nights, and weekends.
- Able to endure performance for demanding hours (16+ hours)
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed strict recipes and drink measurements to minimize product used.
- Maintained impeccably clean, attractive and well-stocked bar area.
Bartender
Blanco Mexican Cantina
11.2020 - 03.2021
- Assist servers with tables
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Membership Manager
24 Hour Fitness
01.2010 - 02.2013
- Recruited an average of 8 new participants each month
- Explained exercise modifications and contraindicated movements to participants with a history of injury
- Consistently met daily class attendance goals
- Cultivated positive relationships with participants by interacting with them during group fitness classes
- Promoted fitness center programs such as the youth and adult swim team programs
- Explained the use of exercise equipment to all participants, prioritizing safety at all times
- Greeted all members in a professional and friendly manner
- Developed safe and effective exercise programs for all members
- Assessed individual progress and suggested appropriate changes
- Immediately reported any damaged or broken equipment.
- Responded to customer calls and emails to answer questions about products and services.
- Recommended specific products and services in alignment with individual needs, requirements and specifications.
Education
High School Diploma -
Denver West High School
Elati, Denver, CO.2010
Skills
- OSHA standards and codes Industrial
- Hygiene
- Occupational safety
- Occupational health hazards Safety
- And compliance inspections Team
- Oversight
- Protective equipment
- Preventative measures
- Safety courses
- Risk management
- Conflict resolution
- Training and mentoring
- Records/files maintenance
- Bilingual
- Fast Learner
- Great communication Skills
- Work Well Under Pressure
- Great At Following Instructions
- Team Player
- Leader Mindset
- Time Management
- Safety Awareness
- Food and Beverage Service
- Attention to Detail
- Finish Work
Certification
Superb Management Skills
Safe Job Site
Hand Tool Operation
Cost Control
On-Site Personnel Safety
Site Safety Coordinator
Site Safety
OSHA Certification
Timeline
Journeymen
ICI
08.2022 - Current
Bartender
Club Vinyl
04.2021 - 05.2022
Server
La Loma Mexican Restaurant
02.2021 - 11.2022
Bartender
Blanco Mexican Cantina
11.2020 - 03.2021
Membership Manager
24 Hour Fitness
01.2010 - 02.2013
High School Diploma -
Denver West High School
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