Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

GIOVANNI JOEL JUNIOR PIERRE LOUIS

Jamaica

Summary

Hardworking employee. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

7
7
years of professional experience

Work History

Server

Restaurants Associates , Delta One Lounge JFK
Jamaica
05.2025 - Current
  • Provided excellent customer service in fast-paced dining environment.
  • Managed food and beverage orders accurately and efficiently.
  • Collaborated with kitchen staff to ensure timely meal preparation.
  • Assisted guests with menu selections and dietary preferences.

MARKET ATTENDANT

Restaurant Associates Delta One JFK Terminal 4
Jamaica
06.2024 - Current
  • Strong Communication Skills
  • Work in fast-paced environment
  • Meeting and exceeding customer satisfaction
  • Handling customer inquiries and resolving issues

UTILITY

Hms Host
09.2023 - 06.2024
  • Safety Procedures
  • Customer Services
  • Communication
  • Ability to work on my own

DELIVERY PERSON

Hector Delivery
Springfield
03.2023 - 07.2023
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Determine quickest and safest routes for delivery by using effective planning and organizational skills.

BILINGUAL CUSTOMER SERVICE REPRESENTATIVE

Le Belvedere
Jacmel
02.2018 - 06.2019
  • Maintained appropriate filing of personal and professional documentation.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Oversaw personal and professional calendars and coordinated appointments for future events.

Education

Diploma - French language Studies ( DELF B2 )

Alliance Francaise
Jacmel , Haiti
03.2020

High School Diploma -

Centre Alcibiade Pommayrac
Jacmel, Haiti
06.2016

Management

Universite Quisqueya
Port-au-Prince, Haiti

Skills

  • Customer Assistance
  • Client Satisfaction
  • Stock Maintenance
  • Time Management
  • Coordination Skills
  • Event Planning
  • Route Management
  • Shipping and Packaging
  • GPS and Route Planning
  • Order management
  • Menu knowledge
  • Food safety
  • Beverage service

Languages

French: Full Professional, English: Native or Bilingual, Creole: Native or Bilingual, Spanish

Timeline

Server

Restaurants Associates , Delta One Lounge JFK
05.2025 - Current

MARKET ATTENDANT

Restaurant Associates Delta One JFK Terminal 4
06.2024 - Current

UTILITY

Hms Host
09.2023 - 06.2024

DELIVERY PERSON

Hector Delivery
03.2023 - 07.2023

BILINGUAL CUSTOMER SERVICE REPRESENTATIVE

Le Belvedere
02.2018 - 06.2019

Diploma - French language Studies ( DELF B2 )

Alliance Francaise

High School Diploma -

Centre Alcibiade Pommayrac

Management

Universite Quisqueya

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