Summary
Overview
Work History
Education
Skills
Timeline
Generic

GIOVANNI JONES

Tracy,CA

Summary

Motivated professional with a strong work ethic and adaptability. Demonstrated success in customer service, effective multitasking, and efficient time management. Proven ability to learn new skills rapidly and work independently. Focused on creating positive and memorable customer experiences.

Overview

10
10
years of professional experience

Work History

Mobile Fuel Delivery

Diesel Direct West
Richmond , CA
08.2023 - Current
  • Inspected fluid levels of each tank prior to loading and unloading operations.
  • Ensured accurate completion of paperwork for all delivery transactions.
  • Maintained professionalism while delivering exceptional customer service during interactions.
  • Adhered to all relevant laws and regulations governing hazardous material transportation.
  • Delivered fuel tanks to customer locations promptly, ensuring safety throughout transport.
  • Conducted daily DOT pre-trip inspections using a standardized checklist.

Preventive Maintenance Technician

National Car Wash Solutions (NCS)
Hayward, CA
02.2021 - 06.2022
  • Inspected safety features on machinery, ensuring compliance with standards for emergency stops and guards.
  • Installed and adjusted components according to manufacturer's specifications to enhance equipment functionality.
  • Replaced faulty wiring and defective switches, improving overall machinery reliability.
  • Tested machines and systems for proper operation before reintroducing them to production.
  • Maintained water reclaim system during preventive maintenance activities on various equipment.
  • Participated in team meetings to discuss current projects and preventative maintenance tasks.

Maintenance Technician

PH Perfect Pools
Fairfield, CA
05.2019 - 01.2021

Dismantled malfunctioning equipment for repair or replacement to ensure optimal performance.

Conducted routine inspections of all pool-related equipment to maintain operational efficiency.

Performed weekly pool cleaning and maintenance, including skimming, vacuuming, brushing, and chemical adjustments.

  • Evaluated customer feedback on services and implemented necessary adjustments to enhance satisfaction.

Senior Help Desk Analyst

Lifelong Medical Care
Berkeley, CA
06.2016 - 04.2018
  • Troubleshot network connectivity issues for wired and wireless devices effectively.
  • Deployed applications and updates across multiple platforms efficiently.
  • Trained new employees on computer and network best practices to enhance performance.
  • Resolved complex customer issues with precision and efficiency.
  • Assisted with installation and configuration of hardware and software on workstations.

Desktop Support

TEKsystems
Walnut Creek, CA
11.2015 - 11.2016
  • Conducted remote desktop support sessions to assist users with computer related problems.
  • Collaborated with other IT teams on projects related to desktop support initiatives.
  • Provided remote desktop support to users when needed.
  • Provided desktop support services to end-users located at various locations.
  • Assisted in the development of IT policies and procedures for desktop support services.

Education

High School Diploma -

Vallejo Senior High School
Vallejo
01-2003

Associate of Science -

Merritt Community College
Oakland, CA

Skills

  • Regulatory compliance
  • Customer service
  • Safety protocols
  • Equipment maintenance
  • Technical troubleshooting

Timeline

Mobile Fuel Delivery

Diesel Direct West
08.2023 - Current

Preventive Maintenance Technician

National Car Wash Solutions (NCS)
02.2021 - 06.2022

Maintenance Technician

PH Perfect Pools
05.2019 - 01.2021

Senior Help Desk Analyst

Lifelong Medical Care
06.2016 - 04.2018

Desktop Support

TEKsystems
11.2015 - 11.2016

High School Diploma -

Vallejo Senior High School

Associate of Science -

Merritt Community College
GIOVANNI JONES
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