Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Giovanni Lind

Royal Palm Beach

Summary

Proven customer service expert from Bolay, adept in active listening and data entry, enhanced dining experiences through meticulous service and operational efficiency. Demonstrated work ethic by streamlining service coordination, achieving significant guest satisfaction. Skilled in maintaining high health standards, showcasing critical thinking and empathy in fast-paced environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Guest Services

Bolay
10.2023 - Current

● Provided exceptional customer service by welcoming guests, answering questions, and ensuring a positive dining experience.

● Efficiently served food while maintaining attention to detail and meeting customer preferences.

● Performed cashier duties, including handling cash and credit card transactions.

● Maintained cleanliness and resetting for new guests to ensure a seamless flow of service.

● Collaborated with team members to address guest needs promptly and uphold a friendly, professional environment.

● Ensured compliance with health, safety, and sanitation standards to provide a safe and pleasant experience for guests.

Busboy

Mario the Baker Restaurant
02.2023 - 08.2023

● Efficiently cleared and reset tables to ensure quick turn over and a clean dining environment.

● Supported wait staff by refilling water glasses, delivering bread or condiments, and assisting with customer needs.

● Maintained cleanliness in dining areas, including sweeping, mopping, and organizing table settings.

● Coordinated with kitchen and front-of-house staff to stream line service and enhance the guest experience.

● Adhered to health and safety regulations to ensure a clean and welcoming atmosphere.

Education

High School Diploma -

Royal Palm Beach High School
Royal Palm Beach, FL
05-2025

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Work ethic and integrity
  • Patience and empathy

Certification

  • ServSafe Food Handler's Certification

Timeline

Guest Services

Bolay
10.2023 - Current

Busboy

Mario the Baker Restaurant
02.2023 - 08.2023

High School Diploma -

Royal Palm Beach High School
Giovanni Lind