Giovanni Marino
Holbrook,NY
Summary
Motivated professional successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time-management abilities.
Overview
7
7
years of professional experience
Work History
Cafeteria Worker
Stony Brook FSA
Stony Brook, New York
02.2023 - Current
- Resolved customer complaints promptly in a courteous manner.
- Rotated stock items so that older items are used first.
- Served customers quickly and efficiently while maintaining high standards of customer service.
- Cleaned and sanitized kitchen equipment, counters, and surfaces to maintain a safe working environment.
- Followed health and safety regulations when preparing meals or handling food products.
- Monitored inventory levels of food items in order to ensure adequate supply at all times.
- Operated cash registers accurately and efficiently to process payments from customers.
- Maintained cleanliness of dining area by wiping tables, sweeping floors, and clearing dishes from tables.
- Used proper portion sizes when serving meals to customers.
- Trained new staff members on proper food handling techniques and safety protocols.
- Adhered to sanitation policies when cleaning work areas.
- Restocked utensils and condiments on the cafeteria line as needed.
- Ensured that all ingredients were fresh before using them for meal preparation.
- Stocked shelves with necessary supplies for cafeteria operations.
Delivery Driver
Amazon
Holbrook, NY
05.2022 - 01.2023
- Checked tires for proper inflation before leaving on each route.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Monitored fuel level throughout shift and refueled when necessary.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Sony Experience Expert
Best Buy
Patchogue, NY
04.2017 - 07.2018
- Handled customer inquiries related to technical support issues for Sony products.
- Assisted customers in selecting the most suitable product for their needs.
- Performed daily inventory checks to ensure that shelves were adequately stocked with merchandise.
- Established relationships with customers by providing personalized attention and follow up services.
- Resolved customer complaints in a timely manner while maintaining excellent customer service skills.
- Maintained a high level of knowledge of current and upcoming Sony products.
- Processed sales transactions using point-of-sale systems, accurately recording all pertinent information.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Attended regular training sessions conducted by Sony representatives to stay updated on new product launches.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Adhered to loss prevention policies, identifying and reporting potential security issues.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
High School Diploma -
Comsewogue High School
Port Jefferson Station, NY08-2014
Some College (No Degree) - Medical Assisting
Hunter Business School
Levittown, NYSkills
- Supply Maintenance
- Equipment Operation
- Verbal and written communication
- Money Handling
- Compliance
Affiliations
- I am proficient with computers.
- I am able to multi- task with ease
- Great team player
- Great people person
References
References available upon request.
Timeline
Cafeteria Worker
Stony Brook FSA
02.2023 - Current
Delivery Driver
Amazon
05.2022 - 01.2023
Sony Experience Expert
Best Buy
04.2017 - 07.2018
High School Diploma -
Comsewogue High School
Some College (No Degree) - Medical Assisting
Hunter Business School
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