Giovanni Mercado
30 Roosevelt Ct
Summary
Dynamic professional with experience as a Termite Technician at Aiken Pest Control, excelling in pest identification and treatment. Proven communication and problem-solving skills enhance client education and service delivery. Recognized for maintaining compliance and improving customer satisfaction through effective teamwork and organizational abilities.
Overview
5
5
years of professional experience
Work History
Termite Technician/Moisture Technician
Aiken Pest Control
11.2023 - Current
- Conducted thorough inspections to identify termite infestations and potential risks.
- Applied appropriate treatment solutions to eliminate pests effectively.
- Educated clients on preventative measures and pest control best practices.
- Maintained accurate records of treatments and service visits for compliance.
- Collaborated with team members to improve service delivery and customer satisfaction.
Server
Mi Pueblo Restaurant
04.2021 - 11.2023
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Managed table assignments efficiently to optimize seating and minimize wait times.
- Assisted in training new servers on menu items and service protocols.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Handled cash transactions accurately, processing payments swiftly and securely.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Adapted quickly to high-pressure environments during peak service hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
High School Diploma -
Midland Valley High School
Graniteville, SC05.2021
Skills
Communication
Teamwork
Organizational
Problem-Solving
Time Management
Computer Skills
Languages
Spanish
Native or Bilingual
Timeline
Termite Technician/Moisture Technician
Aiken Pest Control
11.2023 - Current
Server
Mi Pueblo Restaurant
04.2021 - 11.2023
High School Diploma -
Midland Valley High School