GIOVANNI MORALES
Los Angeles,CA
Summary
Compassionate team player trained in different therapeutic techniques. Brings demonstrated strengths in health program promotion, patient evaluation and rehabilitation coordination. Consistently pursues opportunities to enhance patient care. Hardworking Environmental Services Housekeeper with background in medical housekeeping services and strong work ethic. Managed housekeeping team in large hospital complex for 3 years. Excellent communications skills and high cleanliness standards leading to outstanding results. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.
Overview
18
18
years of professional experience
Work History
ENVIROMENTAL MANAGEMENT SERVICES
Dept. Of Veteran Affairs
SEPULVEDA, CA
02.2020 - Current
- Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
- Interacted with hospital staff, patients and families to demonstrate good customer service techniques.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Practiced established infection control methods to reduce risks to patients, families and medical staff.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.
- Removed waste paper and other trash from premises to designated area.
- Verified cleanliness and organization of storage areas and carts.
- Removed hazardous and medical waste from exam rooms, treatment rooms and surgery suites to minimize risks to patients and medical personnel.
- Packaged and transported solid, biohazard and pharmaceutical wastes to proper receptacles to decrease hazards to medical staff, patients and families.
- Kept building entryway glass clean and polished for professional presentation.
- Replaced pharmacy waste, sharps and biohazard containers when full to decrease risks to hospital staff, patients and families.
- Operated power equipment tools such as backpack vacuums and floor sweepers.
- Documented and reported necessary facility and building repairs observed.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Stripped and refinished hard surface floors to maintain quality condition and appearance.
- Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
Chef De Cuisine
IGLESIA APOSTOLICA
Sun Valley, CA
05.2008 - Current
- Created menus and designed corresponding recipes for [Business Name].
- Scheduled and supervised all kitchen employees such as dishwashers and waiters.
- Oversaw preparation of creatively-designed recipes for [Business Name].
- Implemented successful cross-marketing strategies such as food and wine pairings.
- Monitored line processes to maintain consistency in quality, quantity and presentation.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Maintained well-organized mise en place to keep work consistent.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Placed orders to restock items before supplies ran out.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
- Mentored kitchen staff to prepare each for demanding roles.
- Verified compliance in preparation of menu items and customer special requests.
- Arranged for kitchen equipment maintenance and repair when needed.
- Collaborated with staff members to create meals for large banquets.
- Developed and cooked memorable dishes that brought new customers into establishment.
- Collaborated with other personnel to produce and modify menus and selections.
- Obtained fresh, local ingredients to lower grocery costs.
Assistant Sous Chef
Dave & Buster's
Northridge, CA
11.2019 - 01.2020
- Acted as head chef when required to maintain continuity of service and quality.
- Planned and directed high-volume food preparation in fast-paced environment.
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Disciplined and dedicated to meeting high-quality standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
Landscaping Crew Member
TIERRA FIEL
Los Angeles, CA
12.2018 - 02.2019
- Trimmed greenery, shrubs and hedges to maintain uniform appearance.
- Performed planting, watering, mulching and edging of lawns.
- Handled hedge, bush and shrub trimming.
- Removed weeds, hazards and debris from common pathways to improve usability.
- Maintained routine landscaping schedules to boost lawn health.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Used shears, pruners and chainsaws to prune and trim hedges and shrubs.
- Followed planned landscaping designs to determine placement of sod, sown grass, flowers and foliage.
- Applied mulch to garden beds for protection against weeds and unwanted growth.
- Planted bulbs, trees, bushes and flowers for residential and commercial clients.
- Installed stonework according to landscape design plan and client specifications.
- Mulched gardens, placed sod and adjusted soils to provide optimal growth potential.
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
- Enhanced visibility and improved tree and bush shape through intentional pruning.
- Cultivated soil and added fertilizer, compost and amendments.
- Assisted with weekly project planning and crew scheduling.
- Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass.
- Rearranged planting beds and flower gardens seasonally.
- Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
- Assessed pest damage and safely used appropriate pesticides for mitigation and control.
Housekeeping Supervisor
Airtel Plaza Hotel
Van Nuys, CA
09.2015 - 02.2016
- Communicated repair needs to maintenance staff.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Placed orders for housekeeping supplies and guest toiletries.
- Adhered to safety protocols by enforcing proper equipment usage.
- Increased employee performance through effective supervision and training.
- Evaluated employee performance and developed improvement plans.
- Drove improvements to workflow and room turnover with hands-on, proactive management style.
- Implemented new cleaning processes and team strategies to reduce necessary man-hours by 20 hours per week.
- Maintained controls over expenses and inventory for optimal budget tracking.
- Improved process efficiency through effective inventory control in alignment with client standards.
- Created and implemented training programs to enhance employee performance.
- Introduced new operational programs like incentives to increase company loyalty and reduce employee turnover.
- Surpassed sales goals by improving service delivery.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Managed laundry sorting, washing, drying and ironing.
- Kept building entryway glass clean and polished for professional presentation.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Managed household staff while parents were away.
COMPENSATED WORK THERAPY
Dept. Of Veteran Affairs
SEPULVEDA, CA
12.2011 - 06.2012
- Cleaned and organized work area and disinfected equipment after treatment.
- COMPLIED WITH HOSPITAL REGULATIONS AND PROCEDURES
- CLEANED ASSIGNED CLINIC AREAS
- EMPTIED GARBAGE RECEPTICLES
- DUSTED SURFACES
- SWEEP/MOPPED/VACCUMED ASIGNED AREAS
- BUFFING MACHINE AS INSTRUCTED
- PREPARED CLEASNERS ACCORDING TO SAFETY REGULATIONS
- INVENTORIED/RE-STOCKED CLEANING EQUIPTMENT AND SUPPLIES
Education
No Degree - CHILD DEVELOPMENT
PIERCE COLLEGE
Woodland Hills, CAHigh School Diploma -
CRENSHAW HIGH SCHOOL
Los Angeles, CA06.2004
Skills
- Guest Service and Support
- Inventory Restocking
- Hazardous Chemicals
- Stocking Bathrooms
- Storage Area Management
- Trash Collection
- Team Support and Collaboration
- Kitchen Equipment
- Pollution Control
- Health Standards Compliance
- Surface Polishing
- Supply Replenishment
- Safety Measures
- Personal Protective Equipment
- Food Safety Standards
- Rug and Carpet Cleaning
- Chemical Storage
- COVID-19 Safety Procedures
- Chemical Cleaners
- Equipment Replacement
- Hospitality Management
- Laundry Services
- Environmental Conservation
- OSHA Standards
- Customer Needs Assessments
- Linens and Toiletries
- Flooring Care
- Cart Stocking and Organization
- Routine Maintenance
- Trash Collection and Disposal
- Floor Cleaning, Polishing and Waxing
- CDC Sanitation Guidelines
- Safety Requirements
- Hospitality Environments
- Guest Satisfaction
- Room and Public Space Cleaning
- Power Tools
- Routine Inspections
- Stain Removal
- Special Requests
- Equipment Disinfection
- Garbage Disposal
- Public Safety
- Bathroom Servicing
- Hospital Standards
- Dust Management
- Vacuuming Floors
- Environmental Site Assessment
- Providing Feedback
- Safe Chemical Handling
- Infection Control Policies
- Daily Facility Operations
- Sterile Processing
- Safe Waste Disposal Techniques
- Detail Orientation
- Workflow Efficiency
- Response Orientation
- Environmental Monitoring
- Floor Assignments
- Room Sanitization
- Environmental Regulations
- General Housekeeping
- Housekeeping Support
- Surface Work
- Linen Cleaning and Storage
- Sprinkler Systems
- Cleaning Equipment Inspection
- Safe Equipment Operation
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
ENVIROMENTAL MANAGEMENT SERVICES
Dept. Of Veteran Affairs
02.2020 - Current
Assistant Sous Chef
Dave & Buster's
11.2019 - 01.2020
Landscaping Crew Member
TIERRA FIEL
12.2018 - 02.2019
Housekeeping Supervisor
Airtel Plaza Hotel
09.2015 - 02.2016
COMPENSATED WORK THERAPY
Dept. Of Veteran Affairs
12.2011 - 06.2012
Chef De Cuisine
IGLESIA APOSTOLICA
05.2008 - Current
No Degree - CHILD DEVELOPMENT
PIERCE COLLEGE
High School Diploma -
CRENSHAW HIGH SCHOOL
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