GIOVANNI MUHAMMAD
Summary
Dynamic Charge Nurse Manager at WRNMMC with a proven track record in clinical leadership and staff development. Expert in care coordination and quality improvement, fostering a culture of continuous training. Successfully managed a perioperative clinic, enhancing patient care standards while ensuring exceptional customer service and operational efficiency.
Overview
21
21
years of professional experience
Work History
Charge Nurse Manager
WRNMMC
04.2004 - 12.2024
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Managed small outpatient perioperative clinic and overseen staff of 8
- managed daily operations
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Education
Bachelor of Science - Nursing
Coppin State College
Baltimore12-1998
Skills
- Patient confidentiality
- Clinical leadership
- Healthcare technology
- Chart review
- Quality improvement
- Care coordination
- Department management
- Critical thinking
- Staff supervision
- Exceptional Customer Service
- Staff leadership
- Pump operation and safety
- Multitasking and organization
20 Year Civilian Bronze Pin
Presented with Bronze award and pin after 20 years of service
Perioperative Director's Award 2024 presented by Col. Helgeson
Was presented award from Perioperative Director for exceptional nursing and patient care during Covid
Timeline
Charge Nurse Manager
WRNMMC
04.2004 - 12.2024
Bachelor of Science - Nursing
Coppin State College