Giovanni Passaro
Virginia Beach,VA
Summary
Hardworking Utility Worker with resourceful approach to handling all Utility construction needs. Good multitasking, prioritization and organizational skills. Skillful Utility Worker accustomed to stocking supplies, removing trash and operating equipment safely and efficiently. Team-oriented and reliable with punctual nature and good communication skills. Diligent, consistent and resourceful. Safety-oriented Utility Worker with 28 years of experience. Proven track record of efficiency to use of utility heavy equipment effectively. Fantastic attention to detail and knowledge Utility construction industry procedures. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
28
28
years of professional experience
Work History
Utility Mechanic Supervisor
City Of Virginia Beach Public Utilities
01.2019 - 12.2023
- Supervise complex, technical repair, operation, and maintenance functions relating to water and sewer facilities, perform by a large crew (at least three subordinates) or several small crews, in all types of weather conditions; and work nights, weekends, holidays and standby as needed.
- Scheduling and prioritizing work tasks; and determine priorities for accomplishment of maintenance and/or repair work.
- Ensure proper Federal safety and environmental regulations, and standard operating procedures are followed.
- Prepare and submit regulatory reports. respond to resolve customers inquiries.
- Assist in formulating and implementing the appropriate training for subordinate employees to achieve the required knowledge, skills and abilities to efficiently perform their work.
- Prepare and coordinate performance feedback evaluations with subordinate members. Diagnose complex utility problems and ensure the proper methods, tools, equipment, and materials are available to complete repairs.
- Coordinate with outside agencies, departments and divisions. Work in confined of elevated spaces.
- Operate and perform user maintenance of City licensed vehicles and equipment.
- Maintained detailed records of all performed maintenance activities, fostering clear communication among team members and management.
- Conducted comprehensive training sessions for junior mechanics, promoting a skilled workforce capable of addressing complex technical challenges.
- Responded efficiently to emergency situations involving utility failures, mitigating potential damage or loss in production capabilities.
- Maintained strong relationships with vendors supplying materials or services related to utilities management within the organization.
- Inspected utility systems to confirm fully-functioning operation and to identify necessary repairs.
- Responded to emergency calls for utility repairs and troubleshooting.
- Generated required paperwork and records related to installation, maintenance and repair of utility systems.
- Communicated with customers to address identified issues and provide updates on repairs.
- Worked with diverse types of weather and ground conditions.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Utility Crew Leader
City Of Virginia Beach Department Of Public Utilities
03.2017 - 01.2019
- Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Provide supervision and planning of work activities to work crew of at least (3) subordinate members; perform skilled, complex, routine and emergency repair, operation, and maintenance functions relating to the utility facilities and equipment in Sewer Collection Bureaus, in all types of weather conditions; does related work as required.
- Ensure proper Federal safety and environmental regulations, and standard operating procedures are followed by all crew members.
- Provide supervision of work activities to crew members; and monitor crew member performance and provide input on employee performance feedback reports.
- Identify need for and provide field training to crew members.
- Operate and perform user maintenance of City licensed vehicles and equipment to facilitate movement of tools, equipment and materials to and from job sites.
- Ensure the proper repair techniques, tools and/or equipment are utilized for the timely completion of repairs.
- Diagnose complex and routine utility problems.
- Keep time, material, equipment and labor records; and prepare written documentation of work activities, incident reports, regulatory reports, and safety permits.
- Respond to verbal customer inquiries.
- Work in confined spaces.
- Perform other job duties requiring skills, knowledge and physical requirements as demanded by those duties described or less. Individual assignments will be determined by the supervisor based on then current work loads and department needs.
- Type A Commercial Drivers License (CDL) with Air Brakes Certification, Tank and combination Endorsements.
Utility Mechanic 2
City Of Virginia Beach Department Of Public Utilities
04.2003 - 03.2018
- Perform a variety of repair, operation, and maintenance functions relating to sewer facilities, in all types of weather conditions; and work nights, weekends, holidays and standby as needed.
- Perform heavy manual labor in connection with the construction, maintenance, and repair of sanitary sewer lines, mains, and related equipment.
- Perform manual labor such as hand excavation and movement of heavy items in performance of job duties.
- Operate motor vehicles and/or construction equipment.
- Follow proper Federal safety and environmental regulations, and standard operating procedures.
- Prepare written documentation of work activities and safety permits.
- Respond to verbal customer inquiries.
- Diagnose and troubleshoot utility problems, and select and operate the proper tools or equipment to complete repairs.
- Assist supervisor in scheduling and prioritizing work tasks to accomplish repairs.
- Work in confined spaces.
- Operate and perform user maintenance of City licensed vehicles and equipment.
- Operate equipment, such as sewer combination vehicles, dump trucks, backhoes, excavators, trenchers and heavy construction equipment.
- Transport and operate emergency equipment.
- Type A Commercial Drivers License (CDL) with Air Brakes Certification, Tank and combination Endorsements.
- Increased workplace safety by conducting thorough inspections and implementing corrective actions for identified issues.
- Streamlined maintenance processes to minimize production disruptions while ensuring optimal functionality of utility systems.
- Collaborated with cross-functional teams, contributing expertise towards plant improvements and expansions.
- Monitored utility equipment performance, identifying areas for optimization and cost reduction.
- Assisted in the installation of new equipment, ensuring proper integration with existing systems for seamless operation.
- Maintained detailed records of all performed maintenance activities, fostering clear communication among team members and management.
- Conducted comprehensive training sessions for junior mechanics, promoting a skilled workforce capable of addressing complex technical challenges.
- Responded efficiently to emergency situations involving utility failures, mitigating potential damage or loss in production capabilities.
Education
GED -
Salem High School
Virginia Beach, VA05.2011
No Degree - Wellpoints & Dewatering And Centrifugal Pump Train
City of Virginia Beach Public Utilities
Virginia Beach, VA10.2006
No Degree - Basic Incident Command System For Initial Response
FEMA (Emergency Management Institute)
Virginia Beach, VA03.2020
No Degree - National Response Framework
FEMA (Emergency Management Institute)
Virginia Beach, VA03.2020
No Degree - Introduction To Incident Command System
FEMA (Emergency Management Institute)
Virginia Beach, VA03.2020
No Degree - Trailer Operations And Maintenance
City of Virginia Beach Public Utilities
Virginia Beach, VA10.2006
No Degree - Heavy Equipment- Backhoe
The Pruden Center For Industry & Technology
Suffolk, VA06.2006
No Degree - Trench Saftey Awareness
City of Virginia Beach Public Utilities
Virginia Beach, VA05.2020
No Degree - Performance Management For Supervisors
City of Virginia Beach Public Utilities
Virginia Beach, VA05.2021
No Degree - EEO/Workplace Harassment
City of Virginia Beach Public Utilities
Virginia Beach, VA02.2021
No Degree - Confined Space Training
City of Virginia Beach Public Utilities
Virginia Beach, VA01.2021
Skills
- Hanson Work Order System, along with Service Link Word Order System
- Email, Excel, Microsoft Word, Power Point, Microsoft Office, Outlook, Onenote
- Proficient in written and oral skills
- Time Management
- Clear Communication
- Heavy Equipment Operator, Excavator, backhoe, Loader, Tandem Dump Trucks, Water trucks,
- Class A Drivers License (CDL) with Air Brakes Certification, Tank and Combination Endorsements
- Knowledge of supervisory practices and techniques
- Knowledge of complex and routine utility construction and maintenance practices, methods, materials, tools and equipment
- Knowledge of utility terminology
- Knowledge of safe working practices such as Traffic Control Procedures and rules; tools vehicle and equipment operation; and construction Repair
- Knowledge of Miss utility Marking requirements
Timeline
Utility Mechanic Supervisor
City Of Virginia Beach Public Utilities
01.2019 - 12.2023
Utility Crew Leader
City Of Virginia Beach Department Of Public Utilities
03.2017 - 01.2019
Utility Mechanic 2
City Of Virginia Beach Department Of Public Utilities
04.2003 - 03.2018
GED -
Salem High School
No Degree - Wellpoints & Dewatering And Centrifugal Pump Train
City of Virginia Beach Public Utilities
No Degree - Basic Incident Command System For Initial Response
FEMA (Emergency Management Institute)
No Degree - National Response Framework
FEMA (Emergency Management Institute)
No Degree - Introduction To Incident Command System
FEMA (Emergency Management Institute)
No Degree - Trailer Operations And Maintenance
City of Virginia Beach Public Utilities
No Degree - Heavy Equipment- Backhoe
The Pruden Center For Industry & Technology
No Degree - Trench Saftey Awareness
City of Virginia Beach Public Utilities
No Degree - Performance Management For Supervisors
City of Virginia Beach Public Utilities
No Degree - EEO/Workplace Harassment
City of Virginia Beach Public Utilities
No Degree - Confined Space Training
City of Virginia Beach Public Utilities
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