Open To Work
GIOVANNI RAMIREZ
CHC Consulting LLC/ Congruex Partnered With Google Fiber
Heber,UT
Work Preference
Desired Job Title
Design Engineer /QC Engineer /Telecom Field EngineerOSP/ISP Contract Field Engineer Material Prepper / Supervisor / Assistant Painter's Apprentice / AssistantBilingual Collections Specialist
Work Type
Full TimeContract Work
Location Preference
RemoteOn-Site
Location:
Heber, UT
Open to relocation:
No
Important To Me
Career advancementWork-life balanceCompany CultureHealthcare benefitsWork from home option401k matchTeam Building / Company Retreats
6
Years of experience
Detail-oriented Design Engineer, Field Surveyor, and experience in QC assurance with extensive experience with CAD software engineering designs for construction/installation teams and proofing bill of materials and As Builts to be reflected accurately in systems within our partners systems in their network. Adept at ensuring regulatory compliance while mentoring junior engineers as well.
Work History
Design Engineer /QC Engineer /Telecom Field Engineer
4 Years 3 Months- Create detailed construction plans/designs for greenfields and retrofit properties for MXU developments with Auto CAD software.
- Conducted QC assurance assessments for As Builts in the Southeast market ensuring construction designs and bill of materials are reflected correctly in systems from our partnership with Google Fiber (GFiber).
- Improved product quality by conducting detailed design reviews and implementing necessary changes for MXU developments.
- Collaborated with cross-functional teams overseas to integrate engineering designs into final designs, enhancing project outcomes.
- Developed innovative solutions to complex design challenges, resulting in more effective and reliable designs.
- Experienced partnership when working with Google Fiber (GFiber) systems.
- Mentored junior engineers, providing guidance and support throughout their professional development and mentoring them on best practices in design methodologies and project execution strategies.
- Designed innovative fiber optic infrastructure solutions to enhance network efficiency.
- Utilized advanced CAD software for detailed design and modeling of telecommunications system builds.
- Led design projects for fiber optic network infrastructure, ensuring compliance with industry standards and customer satisfaction with MXU developments in Salt Lake City.
- Experience in fielding greenfields mapping and marking points of interest with fielding equipment like a trimble stick and Height stick.
- Knowledgeable with equipment utilized in construction development for telecommunications to be installed while in compliance with client expectations.
- Experienced in person to person customer relations ensuring customer satisfaction for property developments.
OSP/ISP Contract Field Engineer
9 Months- Interacted with architects and clients to obtain critical design information necessary to complete projects within intended time frames.
- Designed high quality, robust and cost-effective CAD product models by preparing routine layouts, detailed drawings, assembly sketches and diagrams.
- Reviewed technical drawings developed by CAD technicians and drafters.
- Routed and integrated technical and electrical components for projects.
- Created, printed and modified drawings in AutoCAD.
- Developed CAD drawings from hand sketches, verbal instructions and site visits.
- Interpreted technical drawings, schematics and computer-generated reports to make revisions to CAD drawings.
- Evaluated information provided by architects and system subcontractors and created accurate drawings according to measurements and specifications.
- Prepared documentation that would be used in requests for proposal.
- Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents.
Material Prepper / Supervisor / Assistant
1 Year 4 Months- Assisted with building measurements and budgeting supplies
- Prepped equipment and paper/tape for painters
- Communicative Skills with clients
- Creative Problem Solver
- Fast Paced Worker
- Fast Learner
- Applies new ideas for better work efficiency
Painter's Apprentice / Assistant
2 Years 5 Months- Assisted with building measurements
- Prepped equipment
- Communicative Skills with clients
- Creative Problem Solver
- Fast Paced Worker
- Fast Learner
- Applies new ideas for better work efficiency
Bilingual Collections Specialist
2 Months- Effectively managed a high-volume of inbound and outbound customer calls. 180+ calls per shift.
- Addressed and resolved customer account complaints empathetically and professionally.
- Gathered and verified all required customer information for tracking purposes. Skip tracing experience.
- Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
- Met or exceeded service and quality standards every review period.
- Recovered 1.2 million in one month with team. Met the highest collected amount monthly for 6 months.
- Jod titles / promotions obtained:
- EARLY AND LATE STAGE COLLECTION AGENT
- LOSS PREVENTION AGENT
- FINANCIAL RECOVERY AGENT
- TRAINER
Account Manager
1 Year- Answered a constant flow of customer calls with up to 15 calls in queue per minute. The average time for accounts per hour on the floor was 15-20 per hour but I managed at 30 accounts per hour. End shift would be 180+ calls.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Dishwasher, Cook, Customer Service
2 Months- Responsible for cleaning platter/silverware.
- Maintain a clean environment
- Fast pace
- Assist with cooking
- Customer service
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
Cashier, Customer Service
1 Year 5 Months- RESPONSIBLE FOR THE STORE, INVENTORY, CASHIER, CUSTOMER SERVICE
- Assisted customers with product selection, providing exceptional service and support for inquiries related to auto parts.
- Implemented inventory management practices, ensuring stock levels met demand while minimizing discrepancies.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Education
Certified AUTO CAD Engineer - Engineering Technology
- Graduated with 4.00 GPA
- Member of Delta Epilson Tau Honor Society
Office Administrative Management Certificate - Business Administration And Management
- Honoree of Great Basin Highschool
High School Diploma
- Honoree of Great Basin Highschool
Skills
CAD Expertise
Engineering design integration
Technical documentation
Project management proficiency
Regulatory compliance assurance
Innovative design solutions
Creative problem solving skills
Accurate and detailed-oriented
Strong client relations
Customer service training
Exceptional communication skills
Effective communicator with clients
Verbal communication skills
Interpersonal relations
Excellent people skills
Team leadership skills
Team building
Flexible
Independent worker
Fast learner
Well organized
Adaptive to diverse groups
Innovative design solutions
Timeline
Design Engineer /QC Engineer /Telecom Field Engineer
CHC Consulting LLC/ Congruex Partnered With Google Fiber
05.2022 - CurrentRead More
OSP/ISP Contract Field Engineer
Mtn Limited Partnered With Centurylink / Lumen
08.2021 - 05.2022Read More
Material Prepper / Supervisor / Assistant
Mj Painting
04.2020 - 08.2021Read More
Painter's Apprentice / Assistant
MT Everest Painting Co
07.2018 - 12.2020Read More
Bilingual Collections Specialist
Crest Financial
11.2017 - 01.2018Read More
Account Manager
Crest Financial
11.2016 - 11.2017Read More
Dishwasher, Cook, Customer Service
Market Street Grill Restaurant
05.2013 - 07.2013Read More
Cashier, Customer Service
Auto parts
01.2011 - 06.2012Read More
Ashworth College
Certified AUTO CAD Engineer from Engineering Technology
Read More
Great Basin Highschool
Office Administrative Management Certificate from Business Administration And Management
Read More
Great Basin High School
High School Diploma
Read More