Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Giovanni Ramos

Moultrie,GA

Summary

Excelled in leadership roles at Castaway Pools And Spa, significantly raising customer satisfaction through dynamic communication and strategic problem-solving. Demonstrated ability to exceed performance goals by fostering team development and optimizing production processes. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Machine Operator

National Beef
02.2023 - Current
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Complied with company and OSHA safety rules and regulations.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Quickly shut down equipment in emergency situations following protocols.

Laborer

AT&T
09.2018 - 01.2023
  • Operated forklifts and boom lifts to complete various tasks.
  • Mixed and poured concrete for variety of projects.
  • Assisted in digging, trenching and backfilling trenches and foundations.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Used variety of hand and power tools to complete tasks.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Cleaned and maintained tools, equipment and worksites.
  • Inspected tools and equipment to maintain safety and efficiency.

Assistant Store Manager

Castaway Pools And Spa
08.2012 - 08.2018
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Education

High School Diploma -

Lindsey Hopkins Technical College
Miami, FL
05.2021

Skills

  • Machine Maintenance
  • Safety Compliance
  • Automated Assembly
  • Forklift Operation
  • Equipment Operation
  • Computer Skills
  • Assembly and production

Languages

Spanish
Native or Bilingual

Timeline

Machine Operator

National Beef
02.2023 - Current

Laborer

AT&T
09.2018 - 01.2023

Assistant Store Manager

Castaway Pools And Spa
08.2012 - 08.2018

High School Diploma -

Lindsey Hopkins Technical College

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Giovanni Ramos