Giovanni Ramos
Moultrie,GA
Summary
Excelled in leadership roles at Castaway Pools And Spa, significantly raising customer satisfaction through dynamic communication and strategic problem-solving. Demonstrated ability to exceed performance goals by fostering team development and optimizing production processes. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Machine Operator
National Beef
02.2023 - Current
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Complied with company and OSHA safety rules and regulations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Quickly shut down equipment in emergency situations following protocols.
Laborer
AT&T
09.2018 - 01.2023
- Operated forklifts and boom lifts to complete various tasks.
- Mixed and poured concrete for variety of projects.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Used variety of hand and power tools to complete tasks.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Managed safe and efficient use of tools and equipment on construction sites.
- Cleaned and maintained tools, equipment and worksites.
- Inspected tools and equipment to maintain safety and efficiency.
Assistant Store Manager
Castaway Pools And Spa
08.2012 - 08.2018
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Education
High School Diploma -
Lindsey Hopkins Technical College
Miami, FL05.2021
Skills
- Machine Maintenance
- Safety Compliance
- Automated Assembly
- Forklift Operation
- Equipment Operation
- Computer Skills
- Assembly and production
Languages
Spanish
Native or Bilingual
Timeline
Machine Operator
National Beef
02.2023 - Current
Laborer
AT&T
09.2018 - 01.2023
Assistant Store Manager
Castaway Pools And Spa
08.2012 - 08.2018
High School Diploma -
Lindsey Hopkins Technical College
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