Giovanni Rivas
Round Lake,IL
Summary
Versatile professional with a strong foundation in customer service, adept at problem-solving and de-escalation tactics in diverse educational environments. Committed to ensuring the safety and security of staff and students while maintaining a calm demeanor under pressure. Leverages patience, confidence, and expertise to navigate challenges effectively. Skilled in fostering collaboration among custodial, maintenance, administrative staff, parents, contractors, and students to achieve shared goals and ensure seamless school operations. A proactive approach to communication and teamwork enhances the ability to support a positive learning atmosphere.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Campus Safety & Security
Vernon Hills High School
01.2025 - Current
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Provided translation services for Spanish-speaking individuals to support effective interactions between staff, parents, and contractors.
- Implemented diverse security systems to manage door access, monitor surveillance cameras, and process personal information.
- Locked hallways and exterior doors, securing premises prior to end of day. Supported safety protocols by checking stadium doors were secured before departure.
- Executed tasks assigned by supervisor, including escorting personnel and monitoring activities.
- Documented safety and security incidents using preset guidelines and methods.
Unarmed Security Guard
Per Mar Security
10.2023 - Current
- Ensured prioritization of safety protocols for students and staff members.
- Responded swiftly to incidents, maintaining calm while coordinating with local authorities.
- Checked and scanned IDs for security system Raptor before allowing entry of contractors, parents, vendors, and other visitors to school. Monitored identification verification process to maintain a secure environment for all school attendees.
- Monitored school premises to ensure safety and security for students and staff.
- Responded promptly to incidents, maintaining order and reporting issues to administration.
- Conducted regular patrols of the property, identifying potential hazards or breaches.
- Trained new security personnel on procedures and emergency response tactics, fostering a cohesive team approach.
- Implemented conflict resolution strategies among students, promoting a safe learning atmosphere.
- Responded swiftly to emergencies or potentially dangerous situations, effectively diffusing conflicts before they escalated further.
- Improved school safety by conducting regular security checks and monitoring surveillance cameras.
- Served as a trusted resource to students, providing support and guidance on personal safety concerns when needed.
- Reduced incidents of vandalism by patrolling school grounds and maintaining a visible presence during after-school activities.
- Obtained CPR, Stop the Bleed and CPI certifications in preparation for on-campus emergencies.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Assisted students in navigating to deans' offices and restrooms. Guided students to appropriate locations within the school environment. Supported students in reaching designated areas efficiently.
- Implemented emergency response procedures and liaised with administrators to ensure safety and compliance.
- Ensured high-quality customer interactions and maintained a composed demeanor during difficult encounters.
- Facilitated communication with police and administrative personnel to ensure safe escort of disorderly individuals from the building.
- Executed procedures during hazardous weather conditions to ensure safety and compliance.
Maintenance Technician
HES
07.2022 - Current
- Operated hand and power tools to complete repairs.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Installed new systems, replacement parts and components to maintain proper operation.
- Cleared clogged drains and replaced valves, faucets and fixtures.
- Scheduled preventive maintenance programs to keep equipment in good working condition.
- Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
- Read and interpreted equipment and work orders to properly perform required maintenance services.
- Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
- Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
- Checked electrical components to identify defects and hazards and make necessary adjustments.
- Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
- Completed basic carpentry tasks and installed shelves, hooks and closet rods to meet customer needs.
- Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Performed routine maintenance by inspecting drives, motors or belts.
- Dismantled machines, equipment, or devices to access and remove defective parts.
- Cleaned or lubricated shafts, bearings or other parts of machinery.
- Assembled, installed or repaired electrical or electronic components and pipe systems.
- Adjusted devices or control instruments using hand tools, levels or straightedges.
- Installed heating, air conditioning and ventilation equipment and tested for proper operation.
- Examined heating and air conditioning systems and air compressors for signs of defects or malfunction.
- Responded to and resolved various emergency calls and routine calls for service.
- Disassembled units, repaired broken components and restored to operating condition.
Porter
WFF
09.2021 - 07.2022
- Performed basic maintenance and cleaning.
- Cleaned various work areas by mopping, vacuuming and polishing mirrors.
- Maintained clean and tidy appearance in reception, waiting areas and hallways.
- Walked property and grounds, picking up trash and debris to maintain curb appeal.
- Sanitized frequented areas and equipment using approved supplies.
- Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
- Responded to spills, bathroom malfunctions and potential hazards to reduce injuries.
- Maintained inventory of necessary supplies.
- Assisted with snow removal and management of winter upkeep.
- Arranged and removed furniture to prepare facilities for events.
- Received deliveries via freight elevator, moving to appropriate locations within building.
- Liaised with security and other staff to facilitate emergency procedures.
- Demonstrated dedication and work ethic through consistent attendance and top-level performance.
PRINTING ASSISTANT
GFX INTERNATIONAL, AEROTEK
02.2019 - 02.2019
- Responsible for machine operations on laminator, printers, scoring machines, shrink wrapping machine, and also quality control inspections
- Worked on a computer opening orders and closing them certifying that the right amount of paper and other requirements needing to be done
- Printed customized office documents such as envelopes, newsletters, business cards and programs.
- Maintained machines in good working order by cleaning, lubricating and adjusting.
- Examined and produced specific job orders.
- QUALITY CONTROL/ INSPECTION, SHIRE/ AEROTEK
Production Associate
Shire
09.2018 - 12.2018
- Inspecting IV bags on a bright light for any particles and shipping and handling
- Working in a safe and clean environment was a priority before and after working.
- Completed product assembly according to standardized procedures.
SHIPPING AND HANDLING /Laborer
All Staff
01.2018 - 06.2018
- Putting labels on boxes, stacking boxes in a orderly fashion in a pallet and shrink wrapping the pallet
- Scanning boxes for orders and printing out labels for the boxes were the first thing to do before preparing to ship.
- Maintained inventory of shipping materials and supplies.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
Education
High school diploma -
Mundelein High school
Mundelein, IlSkills
- Computer skills
- (using word,power-points,etc)
- Perseverance and motivation
- Communication skills
- Teamwork
- Preventive Maintenance
- Quality Control
- Schematic Reading
- Hand and Power Tool Use
- Friendly, positive attitude
- Flexible and adaptable
- Active listening
Certification
- Introduction to Electricity, HES - 2022
- Multimeter Certification, HES - 2022
- Schematics Certification, HES - 2022
Languages
English
Native/ Bilingual
Spanish
Professional
References
References
Justin Travis- 1 1/2 years (847)-337-4590 Edgar- 1 1/2 years (224)-480-7335 Sylvester- 1 1/2 (224)-814-2597
Timeline
Campus Safety & Security
Vernon Hills High School
01.2025 - Current
Unarmed Security Guard
Per Mar Security
10.2023 - Current
Maintenance Technician
HES
07.2022 - Current
Porter
WFF
09.2021 - 07.2022
PRINTING ASSISTANT
GFX INTERNATIONAL, AEROTEK
02.2019 - 02.2019
Production Associate
Shire
09.2018 - 12.2018
SHIPPING AND HANDLING /Laborer
All Staff
01.2018 - 06.2018
High school diploma -
Mundelein High school