Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Giovanni R. Scharon

Clovis,NM

Summary

Dynamic and accomplished administrative and healthcare management professional with extensive experience in patient management, healthcare operations, and resource management within military healthcare systems. Expertise in coordinating patient care, analyzing healthcare data, and managing medical records. Proven leadership in training and executing medical readiness initiatives, including military mobility management and security protocols, safeguards sensitive information. A strong commitment to quality and success is complemented by versatile skills in project management, problem-solving, and collaboration, driving innovative solutions for high-quality healthcare delivery.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Medical Information Systems Chief | Security Mngr.

USAF
07.2022 - Current
  • Managed medical information technology activities, ensuring proper hardware/software maintenance, IT asset tracking and controlled network and end-user device security for healthcare data and patient care. Enforced proper cyber-security measures to sensitive information systems.
  • Led an 8-member team of Contractor, DoD Civilian & Active Duty while managing Information Technology and Defense Health Agency (DHA) network operations & infrastructure to include 6 servers, 27 switches and 1,200 IT assets valued at $4 Million.
  • Coordinated with 16 medical departments and inventoried 1,100 clinical assets worth $741,000, retired 145 non-serviceable assets and recouped $53,000 in funds for redistribution.
  • Audited 400 Network Access Requests, processed 180 account deactivations, revalidated 109 accounts and remedied 55 deficient user accounts, reinforcing network security posture.
  • Drove the Medical Treatment Facility (MTF) Authority to Operate (ATO) assessment & accreditation, achieving a compliance rate of 98% and securing Defense Health Agency's lead region title for 6 months straight.
  • Controlled and revalidated security clearances for 320 end users, ensured network access for authorized users allowing seamless patient care for 14K beneficiaries & enabling over 20,000 specialty care referrals.
  • Functional Manager for 20 clinical administrative positions, created and implemented Career Training Plan, increased mobility training rates and supported deployment operations.
  • Collaborated with DHA IT teams to ensure timely application of security patches and updates for all systems.
  • Managed risk assessments to evaluate the organization's exposure to information security threats.
  • Actively participated in cross-functional meetings to provide expert guidance on information security matters during project development phases.
  • Enhanced information security by developing and implementing comprehensive policies, procedures, and training programs.
  • Assisted in the development of emergency response plans related to potential personnel security issues or threats within the workplace environment.

Resource Management Department Chief

USAF
05.2019 - 05.2022
  • Performed detailed financial and resource management duties, including budget preparation, monitoring expenditures, data quality management, medical travel requests and auditing, and performing business-case analysis and business rule compliance for medical services and clinical data. Managed programs for Third Party Collections, Medical Services Accounts, and Medical Affirmative Claims. Also ran clinical timecard system accounting for and consolidating records for
  • Managed 8 MTF programs while supervising 2 work sections of 5 clinical staff members.
  • Directed 25 Cost Center Managers, developed spend plans and oversaw medical supply accounts for 18 work sections, 60 accounts and managed $1.6 Million budget, realigned $120,000 for medical assets & secured additional $49,000 for deployment supplies and COVID-19 response support.
  • Oversaw clinic government travel program with a $1.2 Million budget, reviewed 103 travel vouchers and consolidated $143,000 in authorized medical travel. Supported 160 Active-Duty members, enabled Aeromedical Evacuation operations and supported a remote overseas population of 5,500 patients.
  • Uniform Business Officer - launched electronic billing system, processed 128 medical service transactions, conducted 1,500 audits and recouped $31,000 in Air Force funds.
  • Data Quality Manager & Medical Expense Performance Reporting System (MEPRS) Program Manager – collaborated with 4 departments and corrected 20,000 medical workload records resulting in $342,000 clinical services compensation.

Medical Information Systems Section | Supervisor

USAF
05.2012 - 05.2019
  • Supported daily medical care operations for 25,000 patients and 128,000 beneficiaries.
  • Medical Treatment Facility Cybersecurity Liaison provisioned and managed 560 accounts within Active Directory.
  • Oversaw implementation, security and management of 3,000 Information Technology assets worth $2.9 Million, to include 32 servers.
  • Managed clinic inventory program and led the Defense Reutilization Management Office program, retired 651 unserviceable IT assets valued at $500,000 and recovered $30,000 for the 56th Fighter Wing.
  • Resolved 1,777 Information Systems trouble tickets ensuring network and end user device reliability, also implemented clinic’s first RFID Automated IT asset tracking system.

Flight Medicine Outpatient Medical Records Chief

USAF
05.2012 - 10.2014
  • Led Flight Medicine teams in the management of healthcare records and patient care systems, created and oversaw appointment templates and patient schedules for 5 flight surgeons.
  • Led medical management to include physical maintenance, administrative audits and record retirements for 700 patient medical records.
  • Directed Medical Personnel Reliability Assurance Program, trained 500 personnel on program standards.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Organized and detail-oriented with a strong work ethic.

Medical Information Systems Administrator

USAF
09.2009 - 05.2012
  • Contributed to the development of IT policies and procedures, ensuring compliance with relevant regulations and industry standards.
  • Administered quality customer service to in-house staff and satisfied concerns.
  • Secured sensitive data, implementing rigorous cybersecurity protocols and monitoring potential threats.
  • Provided operational support for 400 clinical staff and 560 networked end-user devices.
  • Revised inventory program and manually recorded and secured 1,620 IT assets to reconcile an account worth $5 Million.

Medical Readiness Administrator

USAF
04.2008 - 09.2009
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated DoD databases to ensure reliability trustworthiness of staff.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed and validated 360 security clearances.
  • Anti-Terrorism/Force Protection Manager, conducted Random Anti-Terrorism Measures monthly.

Outpatient Medical Records Technician

USAF
04.2007 - 03.2008
  • Expedited release-of-information requests by verifying authorization forms and providing requested documents promptly.
  • Demonstrated strong attention to detail while cross-referencing medical records for completeness and consistency, identifying potential errors and facilitating prompt resolution.
  • Communicated effectively with staff, patients, and insurance companies by email and telephone.
  • Contributed to a team-oriented work environment by collaborating closely with colleagues on various projects related to medical records management.

Outpatient Medical Records Technician

USAF
01.2006 - 10.2006
  • Streamlined daily workflow by organizing files, scanning documents, and maintaining electronic database systems.
  • Developed strong working relationships with physicians, nurses, and other healthcare professionals to ensure accurate recordkeeping practices were upheld consistently across all departments.
  • Ensured timely processing of medical records requests by efficiently coordinating with healthcare providers, insurance companies, and legal representatives by Air Force Release of Information Standards.
  • Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations.

Education

Bachelor of Arts - Business Management (pursuing)

American Military University

Bachelor of Arts - Health Care Management

Community College of The Air Force
Montgomery, AL
2012

Skills

  • Leadership excellence
  • Military operations
  • Organizational leadership
  • Accident investigation
  • Safety management
  • Personnel management
  • Personnel supervision
  • Information assurance
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Excellent communication
  • Organizational skills

Certification

  • CompTIA Security+ Certification [Current]
  • CompTIA A+ for Life Certification

Timeline

Medical Information Systems Chief | Security Mngr.

USAF
07.2022 - Current

Resource Management Department Chief

USAF
05.2019 - 05.2022

Medical Information Systems Section | Supervisor

USAF
05.2012 - 05.2019

Flight Medicine Outpatient Medical Records Chief

USAF
05.2012 - 10.2014

Medical Information Systems Administrator

USAF
09.2009 - 05.2012

Medical Readiness Administrator

USAF
04.2008 - 09.2009

Outpatient Medical Records Technician

USAF
04.2007 - 03.2008

Outpatient Medical Records Technician

USAF
01.2006 - 10.2006

Bachelor of Arts - Business Management (pursuing)

American Military University

Bachelor of Arts - Health Care Management

Community College of The Air Force

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