Giovanni Santiago
DTLR
Hamden
8
years of professional experience
I'm well experienced with positive customer relationships and driving sales performance. I utilize effective communication and product knowledge to address customer needs. I work well with others and especially in a fast-paced environments. I am experienced with interior and exterior vehicle cleaning, including washing, waxing, and vacuuming; utilize high-quality cleaning products and techniques to enhance vehicle appearance and ensure customer satisfaction. I'm very eager to contribute fresh perspectives and a strong work ethic to your high-performing team.
Work History
Car Detailer
3 Years 4 Months- Developed specialized cleaning techniques for various vehicle types, enhancing service offerings.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Washed, waxed, vehicle bodies for professional shine.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Provided exceptional customer service by addressing specific concerns or requests during the detailing process.
Sales Associate
3 Years 8 Months- Enhanced customer experience by providing knowledgeable product recommendations and personalized service.
- Conducted promotional activities to increase brand visibility and drive sales during special events.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Camp Counselor
2 Years- Led daily activities and programs, fostering engagement among campers.
- Developed and implemented safety protocols, ensuring well-being of all participants.
- Organized recreational events, promoting teamwork and leadership skills in campers.
- Worked with children of varying ages, interests, skills, and developmental levels.
- Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
- Supervised field trips and outdoor excursions, providing opportunities for exploration and adventure.
Education
High School Diploma
Skills
Automotive detailing
Attention to detail
Interior and exterior cleaning
Detailing equipment use
Chemical handling
Power equipment operation
Detailing techniques
Team collaboration
Adaptable work hours
Client communication
Phone etiquette
Timeline
Car Detailer
Self-employed
04.2023 - CurrentRead More
Sales Associate
DTLR
12.2022 - CurrentRead More
Camp Counselor
Blessed Sacrament Catholic Church
07.2018 - 07.2020Read More
Hamden High School
High School Diploma
Read More