Giovanni Santos
Wylie,USA
Summary
Highly engaged and established F&I Director, seeking to enhance sales figures for the profit of the company. I have over 19 years of experience in the automotive lending industry, with extensive knowledge in a complex and challenging environment. I have proven successful financial planning skills, and I provide a strong client-focused experience while delivering exceptional work performance in a fast-paced, team-driven setting. Extremely detailed and goal-oriented, fluent in both English and Spanish, with high levels of reading, writing, and comprehension in both languages.
Overview
14
14
years of professional experience
Work History
Sales Manager
McClain’s RV Superstore
02.2024 - Current
- Manage the sales team, set sales target, and ensure they are met for both new & pre-owned inventory
- Motivate, train, and develop the sales team, fostering a positive and productive work environment.
- Monitor and support GM, CRM usage, and adherence to the sales process
- Monitor and manage unit inventory
- Oversee the performance of the F&I department
Finance Manager
Rockwall Ford
01.2023 - 01.2024
- Provide a clear and accurate sales presentation while offering multiple products to clients.
- Maintain quality control over all financial transactions dealing with personal and commercial customer information throughout the approval process.
- Prepare all state, federal and dealer documents for all our lenders and accounting department in an accurate and timely manner.
- Secure automotive deals while protecting dealership gross profits.
Auto Finance Specialist
Credit Union of Texas
06.2020 - 12.2022
- Sell financing and ancillary products to our members, along with meeting monthly goals.
- Answer inbound calls about new and existing loans applications.
- Maintain efficient workflow of all finance office process.
- Ensure timely and accurate execution of loan processing.
Director of Finance
Autos of Dallas
10.2016 - 05.2020
- Set objectives within the finance department for maximum gross profit and sales goals.
- Develop and maintain lender relationships to effectively manage dealership loan portfolio.
- Train sales consultants with selling process and assist with deal structure and presentation to our clients.
- Maintain number one in dealer loans for our region with Capital One Auto Finance from September 2017 to April 2019.
Director of Finance
Southwest Kia Mesquite/Dallas
11.2011 - 09.2016
- Ensure all financial documentation is prepared in accordance with applicable laws and regulations.
- Constantly monitor contracts in transit to confirm dealerships funds are received in a timely manner.
- Present various financing options and finance related products to all our customers and enhance dealership customer service index (CSI).
Education
High School Diploma -
Midwood High School
Brooklyn06-1990
Accomplishments
- United States Marine Corps (1990-1996)
- United States Naval Reserves (2002-2004)
- EFG Companies F&I Training/Compliance Training (2007)
- JM&A Group F&I Training (2008)
- Certificate of Advanced F&I (2011)
- Winnebago Training (2024)
Timeline
Sales Manager
McClain’s RV Superstore
02.2024 - Current
Finance Manager
Rockwall Ford
01.2023 - 01.2024
Auto Finance Specialist
Credit Union of Texas
06.2020 - 12.2022
Director of Finance
Autos of Dallas
10.2016 - 05.2020
Director of Finance
Southwest Kia Mesquite/Dallas
11.2011 - 09.2016
High School Diploma -
Midwood High School
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