Giovanni Seco
San Pedro,California
Summary
Adaptable professional with 10+ years of experience and a proven knowledge of customer service, conflict resolution, and merchandising, while always looking to improve in anything im doing. Im aiming to leverage my skills to successfully fill the needed role in your company.
Overview
9
9
years of professional experience
Work History
Ambassador
Clear LAX
Los Angeles, CA
12.2022 - 12.2023
- Ensured that all personnel entering or leaving the airport had proper authorization and identification.
- Monitored access control systems to ensure only approved individuals gained entry into restricted areas.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Driver
AFC Hydraulic Seals
Vernon, CA
06.2022 - 11.2022
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Painted, scribed & wrapped the 100 lb hydraulic cylinders before delivery.
- Operated standard warehouse equipment needed to load heavy deliveries.
Security Guard
Southwest Traffic Corp
Hollywood, CA
05.2019 - 12.2021
- Enforced safety regulations and monitored access points.
- Observed surveillance cameras for any suspicious activity or intruders.
- Maintained order during special events such as concerts and conferences.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences.
Manager
South Bay Canna Clinic
Torrance, CA
08.2016 - 01.2020
- Developed and maintained relationships with vendors to ensure quality product selection.
- Trained new employees on proper customer service, product knowledge, and store policies and procedures.
- Conducted daily sales reports to track progress against goals.
- Provided exceptional customer service by resolving complaints, and addressing special requests and inquires in a timely manner.
- Performed opening and closing duties such as counting cash drawers, setting alarms.
- Used different types of POS systems to input sales and keep inventory in order.
- Made the schedule for a staff of 30+ employees.
Instructor
Lima Taekwondo Academy
Torrance, CA
09.2014 - 07.2016
- Assisted in the development of physical conditioning programs for students at all levels of ability.
- Instilled discipline and respect in students, as well as proper dojang etiquette.
- Coached students through the techniques needed to compete at tournaments.
- Gave feedback to every student on their progress along with meeting with parents to discuss their childs performance.
Education
GED -
Nathaniel Narbonne Senior High School
Harbor City, CA06.2015
Skills
- Customer Engagement
- Product Knowledge
- Team Leadership
- Maintaining Security
- Store Organization
- Adaptable and Flexible
- POS Software
- Sales and Promotions
Accomplishments
- 1st Degree Black Belt
- 2016 US National Taekwondo Champion
Timeline
Ambassador
Clear LAX
12.2022 - 12.2023
Driver
AFC Hydraulic Seals
06.2022 - 11.2022
Security Guard
Southwest Traffic Corp
05.2019 - 12.2021
Manager
South Bay Canna Clinic
08.2016 - 01.2020
Instructor
Lima Taekwondo Academy
09.2014 - 07.2016
GED -
Nathaniel Narbonne Senior High School
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