Giovanni Swido - Pro cashier - Lowes Home Improvment

Summary

Response and action taking work ethic , who easily adjusts to environment within the role. Responsibilities including doing online orders , cash handling ,using product knowledge and customer service skills. Regularly doing phone calls and supporting my pro desk doing to quotes for a variety of items including flooring , windows , door etc

Overview

1

year of professional experience

2025

years of post-secondary education

Work History

Pro cashier

Lowes Home Improvment

Pinellas Park

10.2024 - Current

Processed customer transactions efficiently and accurately.
Assisted customers in locating products throughout the store.
Maintained cleanliness and organization of checkout areas.
Collaborated with team members to ensure smooth operations during peak hours.
Educated customers on promotions and loyalty programs available in-store.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Assisted customers over the phone regarding store operations, product information and order placement.
Helped with purchases and signed customers up for rewards program.
Conducted price checks for special orders or discounts as requested by customers.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Used suggestive selling techniques to promote add-on sales.
Resolved customer complaints professionally in accordance with company policy.

Education

Associate of Science - Radiology

St Pete College

Seminole, FL

08.2024 - 01.2026

Bayside

Clearwater, FL

Skills

Customer Service: Building relationships, understanding needs, assisting with projects, handling sales orders, promoting services like installation/financing
Communication: Excellent listening, interpersonal, and verbal skills; ability to field inquiries (phone, chat, email)

Technical/Software: Competency with CRM systems, virtual tools, and Lowe's order entry software; CAD experience is a plus
Organization: Efficiently managing tasks and maintaining accurate records

Languages

English

Professional

Affiliations

Full time college student
Hobbies , fishing , dirt biking ,
Goals : a house , family , a comfortable life

References

References available upon request.

Timeline