Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Vehicle Inspector
Carvana
Rocklin, CA
02.2024 - 10.2024
Performed visual inspections of vehicle interior and exterior components to detect any damage or defects.
Maintained accurate documentation of all inspections performed in accordance with company policies and procedures.
Ensured compliance with applicable laws, regulations and standards pertaining to vehicle inspection processes.
Environmental Services Housekeeper
Mercy General Hospital
Sacramento, CA
04.2023 - 10.2024
Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
Emptied trash receptacles and disposed of waste materials properly.
Inspected all areas after completion of work to ensure that they were cleaned properly.
Patient Service Representative
Mercy General Hospital
Sacramento, CA
09.2023 - 09.2024
Verified insurance information, collected payments, and scheduled appointments.
Provided customer service by answering patient questions and addressing concerns.
Answered incoming calls in a professional manner.
Heavy Equipment Operator/ Brush Crew Foreman
Mountain F Enterprise
Lotus, CA
05.2019 - 11.2023
Assisted with day-to-day operations, working efficiently and productively with all team members.
Kept machinery in proper working order by repairing and replacing malfunctioning parts.
Trained in diverse pieces of equipment and useful attachments to handle team needs.
Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
Operated range of heavy equipment on regular basis with advanced skill.
Customer Service Representative
Blue Shield of CA
Lodi, CA
09.2014 - 10.2016
Answered customer inquiries and provided accurate information regarding products and services.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Helped brokers and small business owners with their policies and billing. Made payments for small business owners and went over brokers' checks every month.
Maintained detailed records of customer interactions, transactions and comments for future reference.
Education
Associate of Arts - Business Administration
Heald College
Stockton
09-2013
Associate of Applied Science - Business Admin Emphasis in Entrepreneurship
Heald College
Stockton
09-2013
Skills
Photo documentation
Inspection documentation
Multi-point inspection
Issue Resolution
Professional Demeanor
Analytical Skills
Computer Literacy
Excellent Communication
Multitasking Abilities
Detail orientation
Certification
Hazwoper 40hr cert. 10/04/2024
OSHA 30 General Industry Safety and Health 09/11/2023
OSHA 10 hour Construction Safety and Health 01/28/2023
BLS Provider 04/02/2023- 04/2025
Languages
Spanish
Professional
Affiliations
Slowpitch Softball
Hiking
Fishing/Hunting
Reading
Timeline
Vehicle Inspector
Carvana
02.2024 - 10.2024
Patient Service Representative
Mercy General Hospital
09.2023 - 09.2024
Environmental Services Housekeeper
Mercy General Hospital
04.2023 - 10.2024
Heavy Equipment Operator/ Brush Crew Foreman
Mountain F Enterprise
05.2019 - 11.2023
Customer Service Representative
Blue Shield of CA
09.2014 - 10.2016
Associate of Arts - Business Administration
Heald College
Associate of Applied Science - Business Admin Emphasis in Entrepreneurship