Giovanni Vincenzo Atkins
Leland,NC
Summary
A committed property management professional recognized for maintaining high standards and delivering consistent results. Proven in overseeing multifaceted property operations and ensuring regulatory compliance. Known for collaborative team efforts and adaptability in dynamic environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Property Manager
Brandywine Homes USA
04.2025 - Current
- Assisted with Lease Up take over process and inspections.
- Conducted regular property inspections to ensure compliance with safety regulations and company standards.
- Reduced vacancy rates by implementing effective marketing strategies to attract quality tenants.
- Investigated and resolved any tenant complaints.
- Attracted tenants by advertising vacancies and personally showed units to potential renters.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures. resulting in average monthly delinquency of under 2%
Property Manager
SPM Residential Service (Associa)
08.2024 - 04.2025
- Provided recommendations on major capital expenditures to maintain community appearance
- Reviewed monthly financial reports and prepared comprehensive management summaries for Board review.
- Acted as the primary liaison between the owners and tenants, effectively communicating and addressing concerns as needed.
- Managed operations and administration for a portfolio of over 150 residential units, ensuring smooth day-to-day functioning in alignment with management agreements, policies, and procedures.
Human Resource Intern
NC Department of Natural and Cultural Resources
05.2024 - 08.2024
- Established and refined over 75 Essential Job Functions (EJFs) across multiple classifications to improve role clarity.
- Led stakeholder feedback sessions to finalize EJFs effectively.
- Developed a spreadsheet tool to track designations efficiently.
- Created a standardized template for employee designation communication.
- Coordinated the company-wide release of designation letters and updated HR/Payroll systems.
- Performed job transfers, relocations, and promotions of several employees.
Property Manager
Capstone Multi-Family Group
07.2022 - 05.2024
- Maintained 96% occupancy or above for 96 units by performing weekly property walks and scheduling routine maintenance.
- Recognized company-wide for achieving the highest renewal conversion ratio at 80% for Quarter 4 of 2022.
- Identified as a top performer for customer satisfaction, achieving an average of 88% on customer surveys for Quarter 4 of 2022. As well as Quarter 1, Quarter 2, and Quarter 4 of 2023.
- Recognized for having the second lowest companywide delinquency in Q4 of 2023 at 1.3%
- Maximized cash flow & generated $4K in extra income through efficient billing/collection processes and lease violations.
- Managed day-to-day operations of property & leasing office.
- Improved Google review from a 3.5 rating to a 4.0 in less than a year.
- Performed weekly property close-out by submitting accurate financial reports and reconciling vendor invoices.
Assistant Community Manager
Hawthorne Residential Partners
10.2019 - 07.2022
- Successfully managed multiple properties with apartments ranging between 176 and 324 units, by utilizing marketing strategies and performing apartment tours, resulting in a consistent minimum monthly occupancy rate of 96% at each property.
- Assisted the Property Manager in collection and renewal efforts by sending out rent collection reminders and completing move-in and move-out walk-throughs.
- Achieved over $2 million in sales and was recognized as a “High Roller: Ace” and “High Roller: Scholar”.
- Aided in property acquisition by assisting with post-takeover effort.
- Generated more than $5K of extra income annually for the company by identifying violations and issuing fines.
Leasing Consultant
Pinnacle Property Management
03.2018 - 10.2019
- Marketed through various channels which resulted in a 38% closing ratio and 96% average shop score.
- Demonstrated strong communication skills by preparing weekly newsletters and marketing campaigns that led to a 20% increase in traffic, and by increasing the number of lease renewals by 7%.
Customer Advocate | Tech Support Representative
Verizon Wireless
06.2015 - 09.2017
- Answered inbound customer calls, actively listened to identify their issues, and used technical knowledge to discover and resolve complex billing and phone issues while also de-escalating unsatisfied customers as needed.
- Routinely surpassed sales goals and maintained a 97% customer experience score.
Education
Bachelor of Science - Management
University of North Carolina At Pembroke
Pembroke, North Carolina05-2026
Associate of Arts - undefined
Cape Fear Community College
Wilmington, North Carolina12.2018
Skills
- Proficient in Microsoft Office
- CRM expertise
- Experienced with Google G-Suite applications
- Experience with Yardi systems
- Experienced in QuickBooks software
- Entrata software proficiency
- HR and payroll system management
- Proficient in Onesite property management software
Certification
North Carolina Real Estate Broker License – In Progress
- Currently enrolled in pre-licensing coursework (75 hours) through Aceable Agent
- Expected completion: 10/2025
- Preparing to take the North Carolina real estate licensing exam
Timeline
Senior Property Manager
Brandywine Homes USA
04.2025 - Current
Property Manager
SPM Residential Service (Associa)
08.2024 - 04.2025
Human Resource Intern
NC Department of Natural and Cultural Resources
05.2024 - 08.2024
Property Manager
Capstone Multi-Family Group
07.2022 - 05.2024
Assistant Community Manager
Hawthorne Residential Partners
10.2019 - 07.2022
Leasing Consultant
Pinnacle Property Management
03.2018 - 10.2019
Customer Advocate | Tech Support Representative
Verizon Wireless
06.2015 - 09.2017
Associate of Arts - undefined
Cape Fear Community College
Bachelor of Science - Management
University of North Carolina At Pembroke
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