Giovanni Zepeda
Hermiston,Oregon
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
2
2
years of professional experience
Work History
Walmart Associate
Cashiering
08.2023 - Current
- Analyzed customer data to identify trends and anticipate customer needs.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored customers for signs of security concerns and escalated issues to management.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
Domino's
05.2023 - 08.2023
- Tracked food production levels, meal counts, and supply costs.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Oversaw food preparation and monitored safety protocols.
Education
High School Diploma -
Hermiston High School
06.2025
Skills
- Hard-Worker
- Reliable
- Fast learner
- Team player
- Problem Solver
- Workplace Safety
- Cash Handling
- Computer competencies
- Customer interaction
Additional Information
- Prepared students for later educational experiences by encouraging them to explore learning opportunities and to persevere with challenging tasks.
- Helped take care of students on a outdoor school camp trip
- Coordinated and managed camp events.
- Used point of sales system to record customer orders and collect payment.
- Kept work area and surroundings clean, following sanitation standards.
- Operated cash register and accurately processed payments, returns, and exchanges.
Careerobjective
- 10/01/22, 10/01/22, Camp Counselor, Hermiston School District, Hermiston, OR
- 11/01/21, 02/01/22, Voluntary Concessions Worker, Hermiston AAU, Hermiston, OR
Volunteer Experience
12/01/21, 02/01/22, Concessions Worker, Hermiston AAU, Hermiston, OR
References
- Kristine Martin - Dog Sitter, Counselor, (541) 969-9241, kristine.martin@hermistonsd.org
- Fransisco Carrilo - Hermiston FC, Coach, (541) 314-6214, Franciscocarillo6214@icloud.com
Extracurricular Activities
Soccer Team Basketball Team
Coursework
- Agriculture
- Media Productions
Timeline
Walmart Associate
Cashiering
08.2023 - Current
Domino's
05.2023 - 08.2023
High School Diploma -
Hermiston High School
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