GIOVANNI Alejandro FAJARDO
Pomona
Summary
Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.
Overview
13
13
years of professional experience
Work History
Project Manager
Mana Products
08.2025 - Current
- Implemented Smartsheet automated timelines, increasing productivity and streamlining project workflows.
- Manage multi-million-dollar client accounts and oversee 70+ concurrent projects, ensuring on-time delivery, quality execution, and client satisfaction from concept to launch.
- Lead cross-functional collaboration with Labs, Engineering, and Regulatory teams to coordinate specifications, samples, testing, and documentation for successful product development.
- Create and manage detailed project timelines, tracking milestones and proactively resolving roadblocks to maintain momentum and meet critical deadlines.
- Direct client communications including presentations, sampling, inspections, and lab visits, acting as the primary liaison to ensure alignment and transparency.
- Mentor fellow project managers and optimize team efficiency by sharing best practices, training new hires, and driving collaborative problem-solving.
- Evaluate and mitigate packaging technical feasibility with the engineering team in preparation for a line trial and final production.
- Implement and execute new and existing product launches and company initiatives with various internal and external departments.
- Collaborated with IT to optimize the APM system Optiva, enhancing system efficiency.
- Manage projects for top-tier clients, ensuring timely delivery and maintaining strong client relationships.
- Work closely with R&D to align on formula developments and technologies, ensuring competitive pricing.
- Manage all onboarding of project managers and supply resource materials during their onboarding, including timeline and project management tool training.
Sr. Project Manager
Innovation Labs
03.2023 - 07.2025
- Managed comprehensive point-of-sale projects from concept to delivery, ensuring adherence to quality standards and timelines.
- Lead and trained new partners on company specific policies, procedures, and standards, ensuring consistent customer satisfaction.
- Coordinated with international stakeholders to streamline operations and maintain performance standards.
- Collaborated with cross-functional teams to provide exceptional service to clients in the beauty industry.
- Resolved client issues promptly, maintaining high levels of customer satisfaction.
- Own the project timeline creation & management from start to completion ensuring critical milestones are met by target dates.
- Mitigate and resolve risks and issues that arise during the development process with timeliness and results-driven approach.
- Cultivate strong and healthy working relationships with internal teams and customers.
- Develop, plan, implement and execute product launches from conception to shipment with alignment of Product Development, Research & Development, Quality Control, Operations, and Production manufacturing.
Project Manager
Englewood Lab
05.2021 - 03.2023
- Manage full scope of project launches from inception to launch shipment.
- Create and manage project timelines and milestone trackers.
- Hold routine project meetings with internal cross-functional teams to maintain accountability for key milestones.
- Lead weekly calls with clients to communicate project updates and critical milestones.
- Act as liaison between customer and all internal departments through direct interface with: R&D, sales, finance, packaging, purchasing, quality, regulatory, planning, operations, and warehouse.
- Prepare client product price quotes for final review with senior management.
- Organize and support client business meetings (onsite and offsite).
- Collaborate with sales team to create and implement commercial and business development initiatives for customer (i.e., cost savings, lead time reduction).
- Provide forecast analysis to senior management for key customers.
Brand Quality Manager
Englewood Lab
05.2019 - 05.2021
- Dedicated quality assurance contact for strategic brands.
- Managed quality documents and processes for client’s product portfolio.
- Collaborated with both internal and external (brand side) R&D, process engineering, customer service, and quality control teams to establish a baseline for new and ongoing projects.
- Held weekly meetings with customers to update and highlight upcoming critical milestones and quality processes for open projects.
- Facilitated customer approvals for batches and production lots.
- Directly managed data and documents in customer quality portal (COA’s, batch records, etc).
- Organized gate review meetings with cross-functional teams ahead of pilots and line trials.
- Reviewed and approved customer Fill & Assembly process documents for all new product launches.
- Initiated and tracked change control documentation for any product modifications internal and external (i.e., bill of material, formula, specifications).
- Participated in OTC validations and first productions by overseeing quality processes on the production line.
- Reviewed batching and filling production records for accuracy and completeness.
- Tracked and facilitated the completion of validation reports prior to issuing to clients.
- Assisted in creating or revising SOP’s related to continuous process improvement.
- Responsible for initiating and closing out investigations and CAPA’s related to customer product complaints or internal non-conformances.
Project Manager / Account Executive
Intercos America
05.2018 - 05.2019
- Responsible for tracking projects and 300+ orders for various clients.
- Operated in both internal and external SAP systems along with client portals.
- Responsible for processing client orders and managing lead times.
- Collaborates and maintained consistent communication with various departments: planning, purchasing, Technical Data Management (TDM), and project managers.
- Managed and issued weekly order status reports and timelines to clients.
- Maintained and reported monthly inventory reports for customer-owned materials.
Quality Assurance Coordinator
Intercos America
05.2017 - 05.2018
- Managed communication of pre-shipment approvals from clients.
- Responsible for final product releases in SAP system.
- Reported critical quality testing data to management team.
- Organized quality documents: batch records, filling records, COA’s.
- Maintained updated specification and quality manuals provided by clients.
- RECOGNITION: 2nd Quarter Nominee for Outstanding Job and Contribution - 2018
Quality Control Clerk
Intercos America
10.2013 - 05.2017
- Review retains and samples for customer review and approval.
- Coordinated product shipments to brands internationally and domestically.
- Maintained trackers for product approvals that were utilized by operations to finalize production schedules.
- Managed Certificates of Analysis database in SAP system.
- Reviewed filling records for QC inspectors.
- RECOGNITION: 3rd Quarter Winner for Outstanding Job and Contribution – 2016
Warehouse Clerk
Intercos America
02.2013 - 10.2013
- Receiving and shipping tasks.
- Assigned work orders to the personnel.
- Assure pick lists are done in a timely matter.
- Maintained trackers for product approvals that were utilized by operations to finalize production schedules.
- Managed Certificates of Analysis database in SAP system.
Education
Bachelor of Science - Psychology
Rockland College
Suffern, NY05-2022
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft Teams
- Microsoft PowerPoint
- SAP
- E1 Oracle
- GreenForm
- Optiva ERP
- Smartsheet
- Wrike
- Project tracking
- Team collaboration
- Client relations
- Customer relations
- Work flow planning
- Budgeting and forecasting
- Project estimation and bidding
- Contract management
Personal Information
Title: Project Manager
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Project Manager
Mana Products
08.2025 - Current
Sr. Project Manager
Innovation Labs
03.2023 - 07.2025
Project Manager
Englewood Lab
05.2021 - 03.2023
Brand Quality Manager
Englewood Lab
05.2019 - 05.2021
Project Manager / Account Executive
Intercos America
05.2018 - 05.2019
Quality Assurance Coordinator
Intercos America
05.2017 - 05.2018
Quality Control Clerk
Intercos America
10.2013 - 05.2017
Warehouse Clerk
Intercos America
02.2013 - 10.2013
Bachelor of Science - Psychology
Rockland College