Giovannie Flores
Barstow,CA
Summary
Experienced professional with a background in security and behavioral health, adept at maintaining safety protocols and responding to emergencies. Conducted routine patrols and inspections to identify potential hazards, ensuring compliance with safety regulations. Demonstrated effective communication skills through conflict resolution and de-escalation techniques during tense situations. Maintained detailed documentation of incidents and collaborated with law enforcement to report violations, contributing to a secure environment.
Overview
8
8
years of professional experience
Work History
Security Supervisor
Intercon
Barstow, USA
05.2024 - Current
- Company Overview: San Bernardino Department of Behavioral Health Clinic
- Provide security for a behavioral health clinic, ensuring the safety of staff and patients
- Conduct routine patrols and maintain detailed documentation of incidents
- De-escalate tense situations with professionalism and strategic communication
- San Bernardino Department of Behavioral Health Clinic
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Responded to alarms, emergencies, and disturbances.
- Observed surveillance cameras for any suspicious activity or intruders.
- Assisted with searches of personnel, vehicles, packages.
- Provided escorts for employees entering and exiting the building after hours.
- Investigated suspicious activity and reported findings to management.
- Administered first aid when necessary in accordance with training guidelines.
- Completed incident reports regarding violations of policies or procedures.
- Conducted daily security patrols of assigned areas.
- Answered questions from the public regarding facility rules and regulations.
- Provided customer service assistance to staff and visitors in a professional manner.
- Reviewed security logs to ensure proper documentation was maintained.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Security Guard
Allied Universal
02.2019 - 05.2024
- Monitored and patrolled assigned areas, ensuring adherence to security protocols
- Maintained logs and reports, documenting security incidents and observations
- Assisted in supervising security procedures and enforcing safety measures
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Responded to alarms, emergencies, and disturbances.
- Observed surveillance cameras for any suspicious activity or intruders.
- Assisted with searches of personnel, vehicles, packages.
- Investigated suspicious activity and reported findings to management.
- Maintained order during special events such as concerts and conferences.
- Monitored closed circuit television systems.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Maintained high levels of alertness throughout shifts.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
Security Officer
Gsg Protective Services
Long Beach, California
03.2017 - 02.2019
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Provided escorts for visitors as needed throughout the facility.
- Monitored surveillance cameras and responded to suspicious activity.
- Maintained accurate logs of all security related activities.
- Assisted with crowd control during large events held at the facility.
- Enforced access control measures in accordance with established procedures.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Searched individuals and baggage for weapons and other prohibited items.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Verified photo IDs and tickets to allow guests passage.
- Observed patrons and customers to quickly address security situations.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
Education
Associate of Science - Business Administration
Victor Valley College
Victorville, CA06-2018
Skills
- Surveillance monitoring
- Incident reporting
- Access control
- Emergency response
- First aid administration
- Conflict resolution
- Team leadership
- Patrol procedures
- Security procedures
- Fire safety inspection
- Training development
- Documentation management
- Law enforcement coordination
- Security team leadership
- Relationship building and management
- Protocol optimization
- Policy enforcement
- Alarm monitoring
- Staff management
- Threat assessment
- Windows vista
- Skilled in conflict resolution
- Loss prevention trainer
- DHS armed handgun training
- Crime prevention
- Security systems expertise
- AED certified
- CPR and child CPR training
Timeline
Security Supervisor
Intercon
05.2024 - Current
Security Guard
Allied Universal
02.2019 - 05.2024
Security Officer
Gsg Protective Services
03.2017 - 02.2019
Associate of Science - Business Administration
Victor Valley College