Giovannie Meza
Virginia Beach,VA
Summary
Administration professional with over 8 years of specialized experience managing administrative programs, leading teams and training projects, fostering the growth of fellow teammates, and driving process improvement. Extensive experience in a wide variety of areas, with a primary concentration on cross-functional processes, sustainable strategies, continuous development, collaborative brainstorming, and team cohesiveness. Proven leader who aligns company vision and expectations using a strategic and people-centered approach
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Supervisor
US Navy
Norfolk, VA
07.2017 - Current
- Provided assistance to top management with the administration of yearly performance evaluations, awards, and recognition, leave management, and formal complaint reviews Assisted in the coordination of staff training for more than fifty members of the team on a variety of topics, including the prevention of sexual assault and harassment as well as domestic violence, which led to department inspection compliance scores of 100 percent.
- Directly supervised over thirty employees and oversaw their personal and professional growth while also driving continual performance improvement.
- Completed the enrollment of more than forty three members, scheduled drug testing, and updated information.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Updated reports, managed accounts and generated reports for departments database.
- During quarterly inspections, I used Excel spreadsheets to ensure quality control of the department's inventory, which resulted in a pass rate of 97.4 percent.
Dispatcher
US Navy
Norfolk, VA
06.2016 - 07.2017
- Maintained updated and detailed records of calls in physical and electronic database.
- Directed investigations to verify and resolve customer or shipper complaints.
- Trained seven new employees in various procedures and gave feedback on daily work performance to increase productivity and caller satisfaction by 72.3%.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
- Served as mediator when appropriate to settle conflicts and discrepancies between field personnel and management.
Military Police
US Navy
Naples, Italy
09.2014 - 06.2016
- Directed and instructed administrative and operational teams consisting of more than seventy-five military police officers on their principal tasks, administrative procedures, and regulations imposed by the Department of Defense (DOD). Responsible for the safety of all individuals employed at the installation and the conditions in which they work Oversaw the management and supervision of more than one hundred foreign contract agents in the security of joint national military bases in high hazard zones, while working in collaboration with critical domestic and international operational teams.
- Assisted the supply and training divisions in their duties by keeping tabs on, managing, and accounting for $1.7 million worth of essential military equipment.
- Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection.
- Provided flight line security patrols to protect against incursion from unauthorized personnel and maintain security of highly valuable aircraft with classified components and design elements.
- Investigated security issues involving domestic violence, assault and theft occurring on base among active military members.
Education
Bachelor of Science - Cyber Security
American Public University System
Charles Town, WV09.2023
Associate of Arts - General Studies
American Public University System
Charles Town, WV08.2022
Skills
- Report preparation
- Strategic planning
- Project Management
- Policies and procedures
- Project planning and development
- Advanced problem solving
Certification
- Google IT Support Specialization, Coursera - Issued JUL22
Timeline
Administrative Supervisor
US Navy
07.2017 - Current
Dispatcher
US Navy
06.2016 - 07.2017
Military Police
US Navy
09.2014 - 06.2016
Bachelor of Science - Cyber Security
American Public University System
Associate of Arts - General Studies
American Public University System
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