Giovannie Ruiz
Paterson,NJ
Summary
Reliable Medical Biller with coding and medical terminology knowledge. Polished and hardworking performer with background overseeing accounts and handling records management tasks. Team-oriented person with great decision-making skills. Driven Medical Biller motivated to perform beyond expectations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Medical Biller
Happy Family Social Adult Care
02.2022 - Current
- Liaised between patients, insurance companies, and billing office.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
- Verified insurance of patients to determine eligibility.
- Organized filing system for patient records, expediting access to essential documents when needed.
- Processed vendor and supplier payments on weekly basis.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Collected payments and applied to patient accounts.
- Responded to customer concerns and questions on daily basis.
- Posted payments and collections on regular basis.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Generated monthly billing and posting reports for management review.
Warehouse Manager
Fastenal Fulfilment Center
12.2018 - 01.2022
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Communicated regularly with cross-functional teams to improve coordination between departments.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Promoted brand at industry events and through ongoing networking efforts.
- Conducted research to address shipping errors and packaging mistakes.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
- Developed comprehensive staff training program to improve employee performance and morale.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
- Tracked production and quality control systems to proactively identify deficiencies.
- Created and enforced detailed organization processes to increase quality and service standards.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Gained strong leadership skills by managing projects from start to finish.
Sales Associate
Macys Department Store
09.2018 - 03.2020
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Monitored customers for signs of security concerns and escalated issues to management.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Associate of Arts - Hospitality
New York City College of Technology of The City University of New York
Brooklyn, NY05.2021
Skills
- Data security procedures
- Account Management
- Error Revision
- Account updating
- Billing statement review
- Medical terminology expert
- Insurance Billing
- General accounting
- Budgeting proficiency
- Vendor invoice processing
- Insurance Claims
- Billing and Collection Procedures
- Quality Control
- Market Value Estimation
- Decision-Making
- Medical Billing
- Data Entry
- Work Planning and Prioritization
- Worker's Compensation Knowledge
- HIPAA Compliance
- Insurance Verification
- Bookkeeping
- Warehouse Logistics
- Analytic Tools and Methods
- Carrier Negotiations
- Enterprise Resource Planning Software
- Unpacking merchandise
- Conflict Resolution
- Supplies inventory
- Company Inventory Oversight
- Warehouse Inspections
- Logistics Processes
- Team Building and Leadership
- Customer care
- Order Fulfillment
- Improvements Recommendations
- Sales Strategies
- Fitting room maintenance
- Dining area maintenance
- Reliable and punctual
- Staff Support
- Product Sales
- Retail Merchandising
- Attention to Detail
- Merchandise Rentals
- Basic Mathematics
- Special Order Coordination
- Service Contracts
- Money Handling
- Inventory Control
- Product Runs
- Customer Service
- Guest Relations
- Strong Communication and Interpersonal Skills
- Project Planning
- Documentation And Reporting
- Teamwork and Collaboration
- Lead Generation
- Staff Training and Development
- Time Management
- Goal Setting
- Budget Management
- Verbal and written communication
- Performance reviewing
- Business Development
- Staff Management
- Critical Thinking
- Fast Thinking
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Medical Biller
Happy Family Social Adult Care
02.2022 - Current
Warehouse Manager
Fastenal Fulfilment Center
12.2018 - 01.2022
Sales Associate
Macys Department Store
09.2018 - 03.2020
Associate of Arts - Hospitality
New York City College of Technology of The City University of New York
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