Giovanny Lara
Tulsa
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Operations Assistant
Tulsa Botanic Garden
Tulsa
04.2024 - Current
- Maintained outdoor spaces, including nature trails, pathways, and entry roads.
- Executed mowing, trimming, and spraying on garden and entry road areas.
- Conducted general repairs and maintenance, covering plumbing, electrical, and carpentry tasks.
- Collaborated with Horticulture team on plantings, weeding, and garden maintenance.
- Coordinated with Development and Events teams for setup and takedown of special events.
- Updated all departments regarding project progress and repair status.
- Performed maintenance on vehicles and trailers utilized throughout the garden.
Electrical Apprentice
Eagle lighting
Tulsa
01.2022 - 01.2024
- Identified, analyzed, and resolved equipment and electrical faults efficiently.
- Completed electrical installations while performing various maintenance tasks.
- Maintained professional and courteous communication with clients at all times.
- Collaborated effectively with construction workers, plumbers, and other crew members.
- Adhered to safety protocols to ensure a safe working environment for all team members.
- Interpreted blueprints, schematics, and technical drawings to assist in installations.
Operations
Up with Trees
Tulsa
05.2021 - 01.2022
- Established and maintained tree planting sites across green country area.
- Watered and pruned trees; installed donor signs on newly acquired properties.
- Coordinated fundraisers to support environmental initiatives.
- Trained and supervised volunteers and court-appointed workers in daily operations.
Assistant Manager
Discount Tire
Tulsa
10.2019 - 04.2021
- Supported Store Manager in all operational aspects, enhancing customer service and sales performance.
- Maintained up-to-date knowledge of company products and services.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Managed customer service inquiries and complaints in a timely manner.
- Ensured customers received prompt and knowledgeable service consistently.
- Facilitated hiring, training, and development of employees to achieve high performance standards.
- Developed and implemented strategies to boost sales and profitability effectively.
Operator 1
SWEP NORTH AMERICA
Tulsa
01.2019 - 03.2020
- Assembled heat exchangers and tested final products per work orders and specifications.
- Set up tools, dies, jigs, fixtures, gauges and other related parts for use in production operations.
- Inspected finished products to verify conformity to quality standards.
- Inspected and packed final products for efficient shipment.
- Conducted preventative maintenance on production equipment to ensure optimal performance.
- Maintained a clean, organized work environment to promote safety.
UPS Supervisor
UPS
Tulsa
10.2017 - 12.2018
- Monitored package handlers, ensuring timely loading and adherence to safety standards.
- Analyzed load forecast volume projections to optimize staffing levels and productivity.
- Reviewed daily operational reports to assess performance and identify areas for improvement.
- Collaborated with union representatives to enhance employee relations and resolve conflicts.
- Oversaw compliance testing results to meet safety regulations and agency requirements.
- Ensured training documentation met compliance standards, holding direct reports accountable for safety practices.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Valet Manager
Towne Park, Ltd.
Tulsa
03.2016 - 04.2018
- Supervised parking facilities and valet operations to deliver superior service for patrons at St. John Medical Center.
- Served as a liaison between property management team and valet personnel when necessary.
- Created weekly schedules for staff members based on anticipated occupancy levels.
- Monitored the performance of all staff members to guarantee standards for quality service.
- Trained and managed staff to enhance operational efficiency.
- Acted as direct liaison between company and clients, ensuring clear communication.
- Addressed guest concerns, claims, and property issues promptly and effectively.
Lube Technician
Chris Nikel
Broken Arrow
07.2017 - 12.2017
- Interpreted vehicle condition reports and repair orders, clarifying issues with supervisors and operators.
- Followed all safety protocols related to handling hazardous materials such as oils, fuels and cleaning agents.
- Maintained tools, test equipment and materials, keeping work areas organized.
- Documented work performed on repair orders, submitting reports to supervisor for implementation into corporate system.
- Executed lube oil and filter changes on all manufacturer vehicles.
- Conducted oil changes, 13-point inspections, tire installations, balancing, and basic repairs.
- Performed visual inspections of vehicles, gathering customer feedback on performance and detailing service costs.
Facilities Maintenance
Members building maintenance
Tulsa
09.2015 - 03.2016
- Collected and sorted scrap metal for recycling purposes.
- Responded quickly to emergency situations related to facilities maintenance issues.
- Assisted with facilities maintenance, basic cleaning and trash removal.
- Inspected building and reported issues to facilities maintenance team for repairs.
- Coordinated daily emptying of metal bins with forklift driver and recycling company.
- Ensured operators received empty metal bins consistently to maintain workflow.
Education
Associate's degree - Business Administration
Tulsa Community College
Tulsa, OK08.2022
Ase student - Automotive service
Tulsa Tech
Broken Arrow, OK05.2015
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Operations Assistant
Tulsa Botanic Garden
04.2024 - Current
Electrical Apprentice
Eagle lighting
01.2022 - 01.2024
Operations
Up with Trees
05.2021 - 01.2022
Assistant Manager
Discount Tire
10.2019 - 04.2021
Operator 1
SWEP NORTH AMERICA
01.2019 - 03.2020
UPS Supervisor
UPS
10.2017 - 12.2018
Lube Technician
Chris Nikel
07.2017 - 12.2017
Valet Manager
Towne Park, Ltd.
03.2016 - 04.2018
Facilities Maintenance
Members building maintenance
09.2015 - 03.2016
Associate's degree - Business Administration
Tulsa Community College
Ase student - Automotive service
Tulsa Tech
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