Giovonni Peters
Montgomery,Texas
Summary
Seasoned Area Parts Manager with background in automotive and manufacturing industries. Demonstrated skill in inventory management, team leadership, and vendor relationships. Noteworthy ability to increase efficiency while reducing costs through strategic sourcing, proactive problem-solving, and staff training. Significant impact on bottom-line performance in previous roles.
Overview
14
14
years of professional experience
Work History
Area Parts Manager
Funtown RV
06.2018 - Current
- Completes store operational requirements by scheduling and assigning employees
- Maintains store staff by recruiting, selecting, orienting, and training employees
- Promotes optimum staff performance by coaching, counseling, and disciplining employees
- Achieves financial objectives by preparing an annual budget, scheduling expenditures, and analyzing variances
- Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements
- Ensures availability of merchandise and services by approving contracts
- Formulates pricing policies by reviewing merchandising activities, determining additional needed sales promotion, and authorizing clearance sales
- Markets merchandise by studying advertising, sales promotion, and display plans
- Secures merchandise by implementing security systems and measures
- Protects employees and customers by providing a safe and clean store environment
- Maintains the stability and reputation of the store by complying with legal requirements
- Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records
- Leads operations by initiating, coordinating, and enforcing program procedures
Civil Affairs Sergeant
US Army
Tulsa, USA
02.2011 - 02.2023
- Military organization providing defense and support
- Supervises, researches, coordinates, conducts, and participates in analysis, planning, and production of civil affairs documents and actions
- Maintains journals, status boards, and visual display charts and graphs; assists in the following activities: preparing required surveys; restoring government operations and services normally provided by the host nation; establishing programs to benefit the local population; locating and acquiring local resources needed for US military operations; coordinating civilian and military use of public communications; coordinating public works, utilities, and transportation operations in support of the civil affairs mission; coordinating the resettlement of dislocated civilians; updating area studies; researching the commander's legal and moral obligations concerning the treatment of the indigenous population; coordinating the consolidation of activities with psychological operations; establishing and maintaining systematic cross-referenced civil affairs records and files; safeguarding classified information
- Provides technical training and guidance to subordinates; assists in coordinating the integration of civil affairs planning in support of conventional and special operations forces and in the analysis of a foreign nation's organizational lines of authority and political power structure; coordinates treatment of noncombatants and establishment of emergency aid station; prepares facts for dissemination by radio and television and conducts research for troop information programs; identifies agencies available to support public communication mission; prepares communication reports
- Organize and maintain various equipment and gear
- Develop team members to accomplish a specific task
- Document interactions between civilian groups for record keeping and reference
- Connecting with Host Nation Citizens and studied the local area for information
- Military organization providing defense and support
Product Specialist
Camping World
04.2016 - 06.2018
- Analyze and resolve all parts issues and monitor all requests for the same from all branch locations
- Monitor and correct invoices if required and prepare all papers for delivery and issue all parts and tools for technicians
- Administer and maintain stock of all parts and tools and evaluate all work orders and maintain information on all ledger codes
- Maintain inventory of all stock delivered items and prepare appropriate purchase orders as per requirement and remove all obsolete supplies from inventory
- Administer and maintain parts inventory for assigned locations and manage all purchasing of office supplies
- Manage all warranty part return from customer and processes all receipts and invoices received from suppliers
- Evaluate vendor performance and facilitate required repairs
- Manage all immediate repairs and place orders for all parts and monitor all requests for heavy equipment parts and maintain physical inventory for same
- Review and perform a physical count of all inventory reports and prepare requisitions for all automotive and heavy equipment parts
- Maintain neat and clean parts room at all times and recommend ways to improve efficiency and reduce downtime and provide optimal level of customer services
- Greet all customers and vendors on telephone pleasantly and prepare schedule for preventative maintenance to customers
- Perform efficient facility maintenance and resolve all customer inquiries
- Manage all parcel shipments on an everyday basis
Apple Computing Master/ Computing and Digital Imaging Consultant
Best Buy
11.2014 - 03.2016
- Interact with customers regarding interest in various electronics
- Expertise in Apple Devices
- Greet customers in a professional manner, building rapport and finding the right products
Service Writer
Janzen Toyota/Scion
Stillwater, USA
12.2013 - 02.2014
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Check to ensure that appropriate changes were made to resolve customers' problems
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Determine charges for services requested, collect deposits or payments, or arrange for billing
- Refer unresolved customer grievances to designated departments for further investigation
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
Car Salesman
Janzen Toyota/Scion
Stillwater, USA
02.2013 - 09.2013
- Greet customers and ascertain what each customer wants or needs
- Recommend, select, and help locate or obtain vehicle(s) based on customer needs and desires
- Demonstrate use or operation of vehicles as well as accessories
Education
Bachelor of Science - Applied Sociology; Law, Criminal and Social justice emphasis
Oklahoma State University
Stillwater, OK05-2025
Skills
- Stock management
- Demand forecasting
- Inventory Restocking
- POS systems operations
- Goal Setting
- Invoice Processing
- Ordering parts
- Forklift Operation
- Purchasing oversight
- Promotional planning
- Sales Promotion
- Vendor Relations
References
Kyle Smith
Timeline
Area Parts Manager
Funtown RV
06.2018 - Current
Product Specialist
Camping World
04.2016 - 06.2018
Apple Computing Master/ Computing and Digital Imaging Consultant
Best Buy
11.2014 - 03.2016
Service Writer
Janzen Toyota/Scion
12.2013 - 02.2014
Car Salesman
Janzen Toyota/Scion
02.2013 - 09.2013
Civil Affairs Sergeant
US Army
02.2011 - 02.2023
Bachelor of Science - Applied Sociology; Law, Criminal and Social justice emphasis
Oklahoma State University
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