Gipsel Alba
Providence,USA
Summary
Registered Nurse with experience in surgical trauma nursing and practice management. Currently serving as a Surgical Trauma RN at Rhode Island Hospital and Practice Manager at East Greenwich Pediatrics. Skilled in direct patient care, healthcare operations, staff leadership, human resources, financial management, regulatory compliance, and problem-solving. Bilingual in English and Spanish.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Practice Manager
EAST GREENWICH PEDIATRICS, INC.
East Greenwich, RI
07.2022 - Current
- Oversee daily operations of a pediatric primary care practice consisting of 5 physicians, 2 nurse practitioners, and a multidisciplinary support staff.
- Manage daily practice operations, including staff scheduling, timekeeping, workflow, team huddles, and resolution of operational and patient concerns.
- Partner with physician leadership on staffing, strategic planning, operational priorities, and practice improvement.
- Lead human resource functions, including recruiting, hiring, onboarding, training, performance management, conflict resolution, disciplinary action, and personnel records.
- Develop and implement office policies, procedures, job descriptions, and staff expectations; communicate and support organizational changes.
- Oversee payroll, employee benefits, and administration of the practice's 401(k) plan.
- Collaborate with the bookkeeper on budgeting and financial planning; monitor expenses and identify cost-saving opportunities.
- Negotiate and manage vendor contracts and services, including medical supplies, waste removal, consultants, and answering services.
- Ensure compliance with applicable regulations and standards, including HIPAA, OSHA, CLIA, and FMLA.
- Maintain staff licensure and certification records and ensure appropriate handling, storage, and release of medical records.
Registered Nurse, Surgical Trauma
RHODE ISLAND HOSPITAL
Providence, RI
12.2021 - Current
- Provide comprehensive nursing care to surgical and trauma patients in a fast-paced, high-acuity hospital environment.
- Assess patient conditions, administer medications and treatments, monitor clinical status, and respond to changes in condition.
- Collaborate with physicians and multidisciplinary teams to develop and implement individualized plans of care.
- Educate patients and families regarding treatment plans, medications, procedures, and discharge instructions.
- Maintain accurate clinical documentation while prioritizing patient safety, quality outcomes, and continuity of care.
Patient Care Coordinator
EAST GREENWICH PEDIATRICS, INC.
East Greenwich, RI
11.2017 - 07.2022
- Coordinated referrals and connected patients and families with specialists, treatment providers, and community resources.
- Advocated for families by identifying barriers to care and assisting with access to needed services.
- Collaborated with providers and families to coordinate care and ensure timely follow-up.
- Prepared IEP, 504 Plan, diagnosis, and school accommodation letters.
- Provided patient support, documentation, and administrative assistance in a busy pediatric practice.
Family Development Worker
CHILDREN'S FRIEND & SERVICE
Providence, RI
06.2010 - 11.2017
- Managed a caseload of more than 50 families, assessing needs and connecting clients with appropriate community resources.
- Collaborated with healthcare providers, community agencies, and families to coordinate services and address barriers.
- Provided culturally competent, home-based support and care coordination to children and families.
- Maintained accurate case documentation and follow-up while managing sensitive situations with professionalism and empathy.
Education
Associate Degree - Nursing
Community College of Rhode Island
Warwick, RI12-2019
Bachelor of Science - Human Development and Family Studies
University of Rhode Island
Kingston, RI05-2008
Skills
- Practice operations
- Staff Leadership
- Human Resources
- Hiring & Training
- Payroll & Benefits
- Budget management
- Regulatory Compliance
- HIPAA/OSHA/CLIA/FMLA
- Quality assurance
- Electronic Health Records
- Surgical Trauma Nursing
- Clinical Patient Care
- Patient Advocacy
- Conflict Resolution
- English & Spanish Fluency
Certification
- Registered Nurse (RN), Rhode Island Board of Nursing, 69696
- BLS – Basic Life Support, Current
- ABLS – Advanced Burn Life Support | Recertification Scheduled September 2026
Additional Qualifications
- Fluent in English and Spanish
- Strong clinical judgment and communication skills
- Experienced in hospital and outpatient healthcare environments
- Skilled at managing competing priorities in high-volume settings
Timeline
Practice Manager
EAST GREENWICH PEDIATRICS, INC.
07.2022 - Current
Registered Nurse, Surgical Trauma
RHODE ISLAND HOSPITAL
12.2021 - Current
Patient Care Coordinator
EAST GREENWICH PEDIATRICS, INC.
11.2017 - 07.2022
Family Development Worker
CHILDREN'S FRIEND & SERVICE
06.2010 - 11.2017
Associate Degree - Nursing
Community College of Rhode Island
Bachelor of Science - Human Development and Family Studies
University of Rhode Island