Girae' Houston
Columbus,GA
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Experienced Assembler knowledgeable about general warehouse operations. Works quickly and stays focused under strict deadlines. Skilled in managing multiple tasks with frequently changing priorities. Continuously projects positive attitude and seeks opportunities to help team members. Diligent manufacturing team member well-versed in completing golf cart product assemblies. Proven skills in reading blueprints, organizing supplies and testing product quality. Dependable team player experienced in operating and maintaining equipment. Dependable self-starter experienced in manufacturing production, assembly, quality assurance and machine operation and maintenance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
YGC-Custom Assembler
Yamaha Golf-Car
05.2022 - Current
- Ensured timely order fulfillment with efficient prioritization of tasks for various projects simultaneously.
- Enhanced workplace safety by maintaining clean and organized work area at all times.
- Conducted quality assurance inspections on finished components and identified issues.
- Retained precise inventory control through accurate record-keeping of assembled parts and materials used during shifts.
- Collaborated with team members to promptly complete tasks and maintain consistent workflows.
- Maximized resource utilization by accurately estimating required materials for each project, reducing waste and lowering overall costs.
- Achieved mastery in reading technical schematics and documents necessary for successful completion of complex assemblies.
General Labor
Acme Brick
01.2022 - 05.2022
- Gained strong leadership skills by managing projects from start to finish.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Responsible for making sure that our Brick Layers have all adequate resources for their job to run smoothly
YGC-Custom Assembler
Yamaha Golf-Car
08.2021 - 01.2022
- Ensured timely order fulfillment with efficient prioritization of tasks for various projects simultaneously.
- Enhanced workplace safety by maintaining clean and organized work area at all times.
- Conducted quality assurance inspections on finished components and identified issues.
- Retained precise inventory control through accurate record-keeping of assembled parts and materials used during shifts.
- Collaborated with team members to promptly complete tasks and maintain consistent workflows.
- Maximized resource utilization by accurately estimating required materials for each project, reducing waste and lowering overall costs.
- Achieved mastery in reading technical schematics and documents necessary for successful completion of complex assemblies.
Shipping Handler
Walmart Distribution
04.2021 - 07.2021
- Responsible for loading up Walmart trucks to be shipped to different Walmart locations
- Was responsible for maintaining company standards when loading trucks.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
Production Line Worker
Mobis
04.2017 - 03.2021
- Responsible for assembling Back Chassis for Kia Motors.
- Contributed to waste reduction initiatives by identifying opportunities for recycling or repurposing materials during production process.
- Consistently met or exceeded daily performance metrics, showcasing dedication to company objectives and personal growth as employee.
- Maintained organized work area by cleaning and removing hazards.
- Monitored inventory and notified supervisor about low stock items to obtain more supplies necessary for production process.
- Utilized strong problem-solving abilities to troubleshoot equipment issues quickly, minimizing disruptions to production line while maintaining safety standards at all times.
- Achieved high level of accuracy in assembling components, ensuring product consistency and customer satisfaction.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
Customer Service Agent
Anthem: Blue Cross Blue Shield
03.2016 - 04.2017
- Responsible for helping customers understand their health care coverage Responsible for making payments, answering all their health care benefit questions, and guiding them to correct department if needed.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external customers.
Consumer Telesales
American Home Shield
05.2015 - 01.2017
- Responsible for taking inbound sales calls for customers
- Provided home insurance for household items that ranged from HVAC to Washing Machines and Dryers
- Responsible for maintaining daily sales, QA, and conversion goals.
- Assisted in launch of new products, introducing them to customers and generating interest through compelling pitches.
- Educated customers on product and service benefits, explaining features and answering questions.
- Exceeded monthly sales targets consistently through persuasive selling and excellent communication skills.
- Observed and learned changing customer requirements and adapted sales strategies as needed.
Customer Engineer Representative I
NCR
04.2014 - 05.2015
- Responsible for installation, maintenance, and repairs on equipment within assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction
- Responsible for ownership of customer problems or incidents until situation has been resolved to customer's satisfaction and or in compliance with agreed-upon Service Level Agreements.
Outbound Small Business Sales/Save
The Echelon Group
12.2013 - 04.2014
- Outbound Small Business Sales
- Responsible for making outbound sales calls to small business owners
- Responsible for maintaining daily sales, QA, and conversion goals
- Save
- Responsible for doing everything in power to keep AT&T's small business owners.
- Stayed current on company offerings and industry trends.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Assistant Coordinator
Road America
08.2012 - 12.2013
- Responsible for providing roadside assistance to customers that were broken down
- Provided assistance with towing vehicles to tire changes
- Made sure that customers were assisted in timely fashion.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
CSR/Supervisor/Trainer
Teleperformance, USA, (AT&T Mobility)
03.2006 - 08.2012
- Trainer
- Responsible for training Customer Service Representatives on proper call flow techniques
- Ensured students were well-versed in connecting with customers, how to utilize and navigate multiple systems during interaction, and had sufficient product knowledge to answer any consumer inquiry
- Floor Supervisor
- Supervisor for team up to 20 agents
- Responsible for maintaining appropriate stats/monitor and coach agents on calls
- Customer Service Representative
- Responsible for providing first call resolution for any inquiries posed by customers.
Education
Music Education -
Albany State University
03.2007
High School Diploma -
Kendrick High School
06.2002
Skills
- Equipment monitoring
- Hardware Installation
- Mechanical Assembly
- Maintenance and Light Repair
- Following Procedures and Protocols
- Inventory Management
- Skilled in final assembly processes
- Pneumatic tools use
- Issue Resolution
Timeline
YGC-Custom Assembler
Yamaha Golf-Car
05.2022 - Current
General Labor
Acme Brick
01.2022 - 05.2022
YGC-Custom Assembler
Yamaha Golf-Car
08.2021 - 01.2022
Shipping Handler
Walmart Distribution
04.2021 - 07.2021
Production Line Worker
Mobis
04.2017 - 03.2021
Customer Service Agent
Anthem: Blue Cross Blue Shield
03.2016 - 04.2017
Consumer Telesales
American Home Shield
05.2015 - 01.2017
Customer Engineer Representative I
NCR
04.2014 - 05.2015
Outbound Small Business Sales/Save
The Echelon Group
12.2013 - 04.2014
Assistant Coordinator
Road America
08.2012 - 12.2013
CSR/Supervisor/Trainer
Teleperformance, USA, (AT&T Mobility)
03.2006 - 08.2012
Music Education -
Albany State University
High School Diploma -
Kendrick High School
Similar Profiles
Beverly BinionBeverly Binion
Assembly Line Worker at Yamaha Golf-CarAssembly Line Worker at Yamaha Golf-Car
Christopher DavisChristopher Davis
Team Leader at Yamaha Golf-CarTeam Leader at Yamaha Golf-Car
Laura VernonLaura Vernon
Office Assistant at Yamaha Golf And UtilityOffice Assistant at Yamaha Golf And Utility
Bisceglia PierceBisceglia Pierce
Non-Emergency Transportation Driver at New Horizon Behavioral HealthNon-Emergency Transportation Driver at New Horizon Behavioral Health
Kristie MaysKristie Mays
Customer Service Representative at Conduent Call CenterCustomer Service Representative at Conduent Call Center