Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

GIREESH MULLAPALLY

Pleasant Hill,California

Summary

Certified Scrum Master (CSM®) with over a decade of experience as a Site Reliability Engineer managing large and technically complex projects with good interpersonal and organizational skills

Overview

12
12
years of professional experience
1
1
Certification

Work History

Site Reliability Engineer

Litmus7 Systems Consulting Inc
11.2021 - Current


  • Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
  • Applied SRE principles to maintain the reliability, availability, and performance of software systems.
  • Collaborated with stakeholders to transform client requirements into turnkey solutions.
  • Investigated system issues and implemented resolutions to reduce downtime.
  • Developed SOPs and change controls pertaining to setup, maintenance and operation of equipment, facility and utilities.
  • Applied engineering principles to troubleshooting and followed up on defined corrective actions to prevent reoccurrences.
  • Troubleshoot priority incidents, facilitate blameless post-mortems
  • Provided primary operational support and engineering for multiple large distributed software applications
  • Analyzed data and provided operational insights into customer experience to Design and Product teams, to design features with Supportability in mind.
  • Proactively identified potential issues and implemented preventive measures to reduce incidents and outages.

Site Reliability Engineer

Litmus7 Systems Consulting Pvt Ltd
07.2013 - 10.2021
  • Proven ability to learn quickly and adapt to new situations.
  • Plan and Assist with the overall Disaster Recovery (DR) drill
  • Enterprise Application Integration Production Support for webMethods suite
  • Supporting various real time webMethods integration projects of an e-commerce platform
  • Analyze production issues by debugging code base in production Code debug and propose the fixes to development team

SAP Technical Consultant

Tata Consultancy Services
04.2012 - 02.2013
  • Equip the customer systems to grab distinct SAP remote delivery services
  • Providing end to end service for SAP customers which involves monitoring their system to meet the requirement for SAP services (e.g.: Going Live Analysis,
  • Going Live Verification, Early Watch Session, Customer Quality Check etc.)
  • Checking the system readiness accessing the customer system remotely
  • Perform Satellite & Solution Manager system checks Guiding the customer to rectify any technical bottlenecks

Education

Master of Science - Computer Applications (M.C.A)

PSG College of Arts And Science
Tamil Nadu, India
05.2011

Bachelor of Science - Computer Science

CMS College of Science And Commerce
Tamil Nadu, India
05.2008

Skills

  • Ecommerce
  • Critical Thinking
  • Project Management
  • Process Automation
  • IBM Sterling OMS
  • webMethods EAI
  • Azure Logic Apps
  • Java
  • Incident Management
  • PagerDuty Integration
  • Monitoring Tools - Splunk, Grafana, Dynatrace

Certification

  • Certified Scrum Master (CSM®)
  • IBM OMS Order Life Cycle Essentials

Timeline

Site Reliability Engineer

Litmus7 Systems Consulting Inc
11.2021 - Current

Site Reliability Engineer

Litmus7 Systems Consulting Pvt Ltd
07.2013 - 10.2021

SAP Technical Consultant

Tata Consultancy Services
04.2012 - 02.2013

Master of Science - Computer Applications (M.C.A)

PSG College of Arts And Science

Bachelor of Science - Computer Science

CMS College of Science And Commerce

Similar Profiles

CREATE PROFILE
GIREESH MULLAPALLY