Hector Centeno
Ruskin
Summary
To achieve mutual growth in a role that effectively uses knowledge and expertise gained over 12 years of highly productive customer service and leadership experience.
Overview
17
17
years of professional experience
Work History
Automotive Technician
Goodyear Tire & Rubber
08.2021 - Current
- Mentored junior technicians on best practices in diagnostics and repairs.
- Analyzed customer feedback to identify service improvement opportunities and enhance satisfaction.
- Led training sessions for staff on new technologies and equipment usage.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed, rotated, and balanced tires on different types of vehicles.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Barrier Cable Instaler
Tendon Systems
10.2020 - 07.2021
- Installed and maintained various types of cable systems for commercial properties.
- Streamlined installation processes, reducing downtime and improving overall efficiency of operations.
- Conducted thorough site assessments to determine optimal installation strategies and equipment needed.
- Collaborated with team members to troubleshoot and resolve technical issues during installations.
- Ensured compliance with safety protocols and industry standards at all job sites.
- Managed inventory of tools and materials, ensuring availability for timely project completion.
- Collaborated with team members to complete large-scale installation projects within tight deadlines.
Automotive Technician
Goodyear Tire & Rubber
12.2017 - 08.2020
- Diagnosed and repaired complex automotive systems using advanced diagnostic tools.
- Conducted routine maintenance and inspections to ensure optimal vehicle performance.
- Collaborated with team members to streamline repair processes and improve turnaround time.
- Implemented safety protocols to enhance workplace safety and reduce incidents.
- Developed comprehensive service reports detailing repairs, recommendations, and follow-up actions.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Automotive Technician
NEW TECHNOLOGY
08.2010 - 10.2017
- Examined vehicles to determine the extent of damage or malfunctions.
- Followed checklists to verify that all important parts were examined.
- Fixed or put in new belts, hoses, and steering systems.
- Operated pneumatic tools and air compressors.
- Complied with state vehicles requirements, including engine safety and combustion controls standards.
Motorcycle Mechanic Technician
SUPER SPORTS MOTORCYCLE
07.2008 - 08.2010
- Develop an effective plan to increase production and resolve Customer Service complaints.
- In charge of maintenance and repairs on motorcycles, ATVs and UTVs.
- Responsible for repairing and adjusting in carburetors and fuel injection systems.
- Scheduled deliveries, and managed maintenance for the motorcycle shop.
- Ensure product specifications and warranty procedures were in line with manufacturing orders.
- Tire change and repair.
- Dynamometer management (Dyno Jet).
- Specialist in all types of alterations, modifications, welding, parts manufacturing, high performance and port and polish.
Education
Motorcycle and ATV Technician Program
AMERICAN TECHNICAL INSTITUTE
BAYAMON, PR01.2006
High School Diploma - undefined
RAMON VILA MAYO, HS
SJ, PRAutomotive technician /Fuel Injection Technical Program
AUTOMECA TECHNICAL COLLEGE
CAGUAS, PR01.1995
Skills
- Works with little supervision and excellent team player
- Ability to handle high precision equipment such machine shop machinery
- Dominate any work to be done and capable of making decisions that favor the company
- Bilingual, fluent Spanish / Intermediate English
- Stick welding
- Shaping and cutting
- Steel fabrication
- Parts fabrication
- Fire prevention
- Metallurgy knowledge
- OSHA compliance
Timeline
Automotive Technician
Goodyear Tire & Rubber
08.2021 - Current
Barrier Cable Instaler
Tendon Systems
10.2020 - 07.2021
Automotive Technician
Goodyear Tire & Rubber
12.2017 - 08.2020
Automotive Technician
NEW TECHNOLOGY
08.2010 - 10.2017
Motorcycle Mechanic Technician
SUPER SPORTS MOTORCYCLE
07.2008 - 08.2010
High School Diploma - undefined
RAMON VILA MAYO, HS
Automotive technician /Fuel Injection Technical Program
AUTOMECA TECHNICAL COLLEGE
Motorcycle and ATV Technician Program
AMERICAN TECHNICAL INSTITUTE