Giro Maderazzo
Surprise,AZ
Summary
Accomplished Chief Operating Officer with a proven track record at AMP Live Events, enhancing operations and spearheading growth initiatives. Expert in process improvement and contract negotiation, I excel in leadership and fostering strong client relationships. Achieved significant cost savings and led successful mergers, demonstrating exceptional strategic planning and people management skills.
Results-driven operations professional with proven track record in optimizing business processes, enhancing productivity, and leading high-performing teams. Adept at strategic planning, resource management, and driving operational efficiency in dynamic environments. Strong focus on collaboration and adaptability, leveraging leadership skills to align teams with organizational goals and deliver tangible outcomes. Known for reliability, decisive problem-solving, and fostering culture of continuous improvement.
Overview
29
29
years of professional experience
Work History
Chief Operating Officer
AMP Live Events
09.2004 - Current
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
- Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
- Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
- Enhanced company reputation by establishing strong relationships with clients, partners, and stakeholders.
- Negotiated favorable vendor contracts for cost-effective procurement solutions that supported business growth objectives.
- Championed the adoption of new technology solutions to streamline operations, automate manual tasks, and improve overall efficiency levels.
- Spearheaded major organizational restructuring efforts, resulting in a more agile and responsive team structure.
- Played a critical role in mergers and acquisitions activities; including due diligence processes, negotiations, integration planning, and execution efforts to ensure seamless transitions.
- Cultivated strategic alliances, forging relationships with industry leaders that facilitated knowledge exchange and co-innovation.
- Negotiated high-value contracts with major suppliers, securing favorable terms that resulted in significant cost savings.
- Secured substantial cost reductions, renegotiating service agreements and leveraging economies of scale.
- Elevated brand reputation, leading comprehensive rebranding efforts that resonated with target audiences and differentiated company in competitive market.
- Managed financial, operational and human resources to optimize business performance.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Developed innovative sales and marketing strategies to facilitate business expansion.
Inside Sales Manager
Crescent Electric Supply
09.1998 - 09.2004
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Liaised with clients to identify and address needs, growing existing accounts through cross-selling.
- Managed sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
- Managed a high-performing inside sales team to exceed company targets and quotas consistently.
- Updated accounts and maintained long-term relationships with clients.
- Coordinated seamless handoff between departments during account transitions ensuring smooth onboarding experiences for new customers.
- Introduced new products to the existing client base, leading to an increase in upselling opportunities and repeat business.
- Negotiated favorable contract terms with clients while maintaining a focus on profitability for the company's bottom line.
- Established long-term partnerships with key industry players, contributing to a broader network of potential clients for the company.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Organized promotional events and interacted with community to increase sales volume.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Drove sales by developing multi-million dollar contract sales.
- Mentored junior team members on best practices for inside sales techniques, fostering a culture of continuous improvement within the department.
Inside Sales Representative
Silver State Electric Supply
06.1997 - 09.1998
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Set up new accounts, established customer credit and set up payment methods.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Negotiated prices, terms of sales and service agreements.
- Assisted Company in establishing market share in new location.
Project Manager
Canyon State Electric
05.1996 - 06.1997
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Provided detailed project status updates to executive management.
- Coordinated material procurement and required services for projects within budget requirements.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Reduced project costs, negotiating contracts with suppliers and optimizing resource allocation.
- Optimized project schedules, identifying critical path tasks and reallocating resources to maintain momentum.
- Maintained open communication by presenting regular updates on project status to customers.
Education
Associate of Business - Business Administration And Management
Central Arizona College
Coolidge, AZ04-2002
High School Diploma -
Horizon High School
Scottsdale, AZ05-1996
Skills
- Operations management
- Process improvement
- Contract negotiation
- Performance management
- Human resources management
- Cost savings and reduction
- Marketing
- Production
- Logistics management
- Leadership and people development
- Relationship and team building
- Effective communicator and public speaker
- Employee motivation and performance
- Planning and coordination
- Negotiation
- Client relationship building
Timeline
Chief Operating Officer
AMP Live Events
09.2004 - Current
Inside Sales Manager
Crescent Electric Supply
09.1998 - 09.2004
Inside Sales Representative
Silver State Electric Supply
06.1997 - 09.1998
Project Manager
Canyon State Electric
05.1996 - 06.1997
Associate of Business - Business Administration And Management
Central Arizona College
High School Diploma -
Horizon High School
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