Summary
Overview
Work History
Education
Skills
Timeline
Generic

Girtha Harris

Tacoma,Wa

Summary

A Customer Service Representative position utilizing my skills Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software. Experience with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Organized, dedicated and focused on going above and beyond requirements to contribute to team success.

Overview

24
24
years of professional experience

Work History

Inbound Warehouse Associate

Evo Distribution Center
10.2022 - 03.2023
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Reviewed order data to verify transactions and shipping dates.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.

Caregiving

Jordan Health Care Services
11.2015 - 02.2019
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Provided safe mobility support to help patients move around personal and public spaces.

Mobile Expert

Radio Shack
10.2011 - 01.2013
  • Monitored wireless sales space to establish familiarity with various carriers.
  • Maintained sound knowledge of company product suites.
  • Performed in-store product demonstrations at assigned events.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Cashier

AAFES Exchange
01.2002 - 02.2005
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Caregiver

Pioneer Place Of Summit
06.2000 - 01.2002

Assisted clients with daily living needs to maintain self-esteem and general wellness.

  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Customer Service Representative

Square Deal Concrete
01.1999 - 03.2000
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.

Education

Diploma -

Stadium Hs
Tacoma, WA
06.2001

Skills

  • Self-Motivated and Independent
  • Inspection and Quality Control
  • Merchandise Staging
  • Microsoft Office Suite
  • Relationship Building
  • Punctual and Reliable
  • Safety Procedures

Timeline

Inbound Warehouse Associate

Evo Distribution Center
10.2022 - 03.2023

Caregiving

Jordan Health Care Services
11.2015 - 02.2019

Mobile Expert

Radio Shack
10.2011 - 01.2013

Cashier

AAFES Exchange
01.2002 - 02.2005

Caregiver

Pioneer Place Of Summit
06.2000 - 01.2002

Customer Service Representative

Square Deal Concrete
01.1999 - 03.2000

Diploma -

Stadium Hs
Girtha Harris