Collaborated with colleagues to enhance the company's website, including editing content and implementing improvements to optimize user experience and functionality.
Provided technical support to users with a variety of questions related to computer systems, software and hardware.
Created documents utilizing word processing software such as Microsoft Word, Excel, and OneNote.
Answered phone calls from students and parents inquiring about Sexual Harassment, Hate Crime or Bias Incidents .
Holy Cross Hospital - Holy Cross Hospital
Silver Spring, MD
CNA Intern
01.2022 - 06.2022
Job overview
Responded promptly to emergency situations involving medical issues or accidents.
Assisted with patient care by taking vital signs, measuring heights and weights, performing EKGs, and collecting urine samples.
Translator to the doctor what the patient needed when there was a language barrier
Provide mental and emotional support to patients
FedEx
Laurel , MD
Package Handler
06.2022 - 08.2022
Job overview
Unloaded incoming packages from delivery trucks and verified contents against shipping documents.
Stacked, stored and organized products in an orderly fashion within the warehouse.
Maintained accurate inventory records of all incoming and outgoing shipments.
Processed returned merchandise and ensured that it was restocked properly in designated areas.
Education
Towson University
Baltimore, MD
Bachelor of Science from Information Systems
05-2026
University Overview
Ethiopian Eritrean Student Member
Bettering Black Minds Member
Skills
Python Programmer
Web Design
Data Analysis
Project Planning
Analytical Thinking
GIS Tracking
Technical Support
Microsoft 365
Affiliations
Web Designer for Towson University
Geographic Information Systems Tracker for Towson University
Member of the Towson EESA (Ethiopian Eritrean Student Association)