Gisa Hertler

Cashier/gas Attendant

76 Gas Station

2022 - 2023

Strengthened team morale and cooperation by assisting coworkers during peak hours.
Assisted in inventory management, contributing to reduction in stock discrepancies.
Enhanced customer service experience by efficiently processing purchases and returns.
Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Fostered positive customer relations by resolving complaints and inquiries promptly.
Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Facilitated smoother checkout process, trained new employees on POS systems.
Improved efficiency, organized checkout area for optimal workflow.
Facilitated positive shopping experience, greeted customers warmly upon entry.
Improved store atmosphere with thorough and prompt cleaning of checkout area.
Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Reduced processing errors by meticulously following transaction procedures.
Performed cash, card, and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Handled cash with high accuracy and took care to check bills for fraud.
Used POS system to enter orders, process payments and issue receipts.
Worked with floor team and managers to meet wide range of customer needs.
Learned duties for various positions and provided backup at key times.
Responded promptly to requests for assistance, spills and customer inquiries.
Processed refunds and exchanges in accordance with company policy.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Maintained current knowledge of store promotions and highlighted sales to customers.
Set up new sales displays each week with fresh merchandise.
Conducted inventory counts by adding each item in stock and documenting in computer system.
Maintained clean and orderly work station.
Checked customer identification for alcohol, cigarette, and lottery sales.
Pumped gas for guests and took payments.
Facilitated sales of services and goods.
Maintained inventory of all saleable items.
Developed rapport with regular customers through friendly interactions during repeat visits, contributing to a welcoming atmosphere at the station.
Contributed to the reduction of environmental waste by properly disposing of used oil containers and other hazardous materials according to regulations.
Promoted safe driving habits by ensuring proper tire pressure levels for each vehicle serviced.
Handled minor maintenance tasks such as replacing windshield wipers or topping off fluids, enhancing overall customer experience at the station.
Ensured safety of patrons by following established procedures for handling flammable materials.
Prepared accurate shift reports for management review, detailing sales totals, inventory counts, and any pertinent issues encountered during shifts worked.
Provided support to other service station staff as needed, fostering a cohesive work environment.
Maintained a clean and organized work environment, promoting a positive atmosphere for customers.
Supported store operations by assisting with stocking shelves and keeping merchandise displays organized and visually appealing.
Streamlined payment process by efficiently processing cash and credit transactions.
Assisted with station opening and closing procedures, ensuring all necessary tasks were completed for smooth operation at the start and end of each day.
Addressed customer inquiries with professionalism and knowledge of company policies and procedures.
Assisted in inventory management, conducting regular checks to ensure adequate stock levels of gasoline products.
Increased customer loyalty through exceptional service that met or exceeded expectations consistently.
Maximized efficiency during busy periods by multitasking, simultaneously managing fueling services and in-store assistance as needed.
Collaborated with team members to maintain efficient workflow during peak hours, minimizing wait times for customers.
Demonstrated strong attention to detail while maintaining accurate records of daily transactions and inventory changes.
Enhanced customer satisfaction by providing prompt and accurate fueling services.
Cleaned up gas and other spills in accordance with spill procedures.
Built trustful relationships with customers to encourage return visits.
Processed fuel and merchandise transactions by operating POS system with accuracy.
Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
Inspected fuel pumps and fuel tanks for proper operations and safety.
Followed safety protocols while working, avoiding accidents and injuries.
Responded to customer requests efficiently and with knowledgeable assistance.
Confirmed excellent customer service by quickly resolving customer concerns.
Removed safety hazards, soiled items, and trash from customer areas.
Trained and mentored new employees on company procedures and safety protocols.
Refilled automobiles and vehicles with appropriate levels of fluids and lubricants.
Checked tools and equipment to prevent accidents and injuries.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Summary

Overview

Work History

Cashier/gas Attendant

Cashier/gas Attendant

Education

High School Diploma - Ethnology, Social Studies

Skills

Timeline

Cashier/gas Attendant

Cashier/gas Attendant

High School Diploma - Ethnology, Social Studies

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