GISEHL HERNANDEZ
San Angelo,TX
Summary
Experienced and dependable committed worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
5
5
years of professional experience
Work History
Bank Teller
Concho Educators Federal Credit Union
12.2024 - Current
- Generated teller checks for members with verified signatures.
- Processed member deposits, withdrawals, wire transfers, account transfers, and loan payments accurately.
- Worked jointly with vault teller to ensure proper fund allocation for multiple branches.
- Contributed to operations across multiple locations by consistently covering full Saturday shifts bi-weekly.
- Completed incoming transaction handling for nightly deposits each morning.
- Followed safety protocols when opening the bank each morning. Including deactivating security alarms and ensured premises were free of intrusions.
- Examined and scanned all teller documents on a daily basis.
- Conducted access procedures for secured areas involving safes, vaults, and vault rooms.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Protected sensitive financial data ensuring client confidence.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Maintained friendly and professional customer interactions.
- Monitored and verified suspicious activity on customer accounts.
Heath Coach
Veritas
10.2023 - 11.2024
- Collaborated with healthcare providers to ensure alignment between nutrition recommendations and medical protocols.
- Maintained accurate records of all coaching sessions including notes about client conversations, assessments results and recommendations made.
- Provided emotional support throughout the coaching process by listening attentively without judgement.
- Identified barriers that interfere with goal attainment and provided strategies for overcoming them.
- Reported on over 400 patient’s health status by interpreting data.
- Enhanced awareness of health resources and worked to connect individuals with programs.
- Monitored patient progress, tracked data, and orders using software programs such as Microsoft Excel or Google Sheets.
- Adapted communication style according to client's age, culture or socio-economic background.
- Checked blood pressure levels regularly and recorded results in patients charts.
- Sent out Compliance/Discharge letters to noncompliant patients daily.
- Assist with Blood pressure and Blood sugar monitors daily for accurate vital recordings.
- Provided orders on replacement on company vital monitors and supply needs for Monitor reading’s.
Sales Associate
Dillards Department Store
06.2023 - 10.2023
- Demonstrated product features and benefits for customers' needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Upsold additional items based on customer interests and needs.
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Organized stockroom shelves according to size, color or style.
- Maintained cleanliness of store environment including floors, windows, displays.
- Handled customer complaints in a professional manner.
- Developed trusting relationships with customers by making personal connections.
- Answered incoming telephone calls to provide store, products and services information.
Manager
Grill-A-Burger
01.2021 - 06.2023
- Managed and motivated employees to be productive and engaged in work
- Accomplished multiple tasks within established timeframes
- Maintained professional, organized, and safe environment for employees and patrons
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Assisted in organizing and overseeing assignments to drive operational excellence
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Waitress
What-Da-Pho
01.2020 - 01.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Kept server areas clean and stocked to increase efficiency while working tables
- Used cash registers and credit card machines to cash out customers
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
- Answered questions about menu items, ingredients, and pricing.
- Organized take-out orders efficiently according to customer requests.
- Developed positive relationships with regular customers through friendly conversation.
Education
Diploma -
Lakeview High School
San Angelo, TX05.2022
Skills
- Managing Wealth
- Managing Terminations
- Sales and Marketing
- Plan Projects
- Negotiation
- Business Planning
- Staff Management
- Team Leadership
- Time Management
- Coaching
- Educating healthcare
- HIPAA compliant
- Database recordkeeping
- Active listening techniques
- Goal establishment and monitoring
- Email writing
Timeline
Bank Teller
Concho Educators Federal Credit Union
12.2024 - Current
Heath Coach
Veritas
10.2023 - 11.2024
Sales Associate
Dillards Department Store
06.2023 - 10.2023
Manager
Grill-A-Burger
01.2021 - 06.2023
Waitress
What-Da-Pho
01.2020 - 01.2021
Diploma -
Lakeview High School
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