Gisel Sarmiento Jimenez

• Resolved customer complaints promptly, ensuring satisfaction and an excellent guest experience
• Maintained a clean and orderly dining area always replacing dirty silverware if needed and taking away any plates or drinks they are no longer enjoying
• Explained menu items and suggested appropriate options for food allergy concerns.
• Managed large tables ensuring they were being taken care of to the best of my ability and ensuring they don’t need anything
• Managed event setup and teardown processes to maintain seamless transitions between events.

• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Boosted repeat customer rates, remembered regular guests' preferences

• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Boosted repeat customer rates, remembered regular guests' preferences