GISELA CASTANEDA
Novi
Summary
- Dedicated Nutrition Master’s candidate and certified Organic Farmer with over seven years of experience in healthcare and community-facing roles. Committed to the "Food is Medicine" philosophy, with specific expertise in sustainable agriculture and health coaching for diverse populations. Seeking to leverage a background in psychology and nutrition to support Trinity Health’s mission of community empowerment through food and education.
Overview
11
11
years of professional experience
Work History
Ecommerce Personal Shopper
Whole Foods Market
Rochester, MI
09.2024 - 02.2025
- Managed high-volume order fulfillment with a focus on high-quality food selection and organizational efficiency.
- Collaborated with team members to optimize fulfillment processes and adapt to new technological updates.
Customer Service Representative
WEBTPA
San Antonio, TX
07.2020 - 10.2022
- Resolved complex customer issues and maintained detailed records of interactions to ensure long-term satisfaction and loyalty.
Medical Assistant
United Health Care
San Antonio, TX
02.2014 - 07.2017
- Education & Outreach: Educated patients on various health topics to contribute to improved long-term health outcomes.
- Patient Advocacy: Managed patient flow and administrative tasks while maintaining strict HIPAA compliance and data integrity.
Education
Master of Science - Nutrition
National University of Natural Medicine
08.2027
Organic Farmer Training Program - Sustainable Agriculture
Michigan State University
Lansing, MI11.2025
Bachelor of Science - Psychology
Abilene Christian University
Abilene, TX12.2022
Skills
- Sustainable Agriculture & Soil Science: Proficient in regenerative production, soil fertility management, and "Biological Pharmacy" strategies to maximize crop nutrient density
- Clinical Nutrition & The Gut-Brain Axis: Expertise in how soil-based microbial diversity influences the enteric nervous system and mood stabilization
- Community Engagement & Bilingual Outreach: Native fluency in Spanish/English; trained in cultural humility to provide equitable outreach in diverse communities like Pontiac
Timeline
Ecommerce Personal Shopper
Whole Foods Market
09.2024 - 02.2025
Customer Service Representative
WEBTPA
07.2020 - 10.2022
Medical Assistant
United Health Care
02.2014 - 07.2017
Master of Science - Nutrition
National University of Natural Medicine
Organic Farmer Training Program - Sustainable Agriculture
Michigan State University
Bachelor of Science - Psychology
Abilene Christian University