Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Gisela Hidalgo

Miami,FL

Summary

With a proven track record at Miami Dade County State Attorney's Office, I excel in partnership development and cross-cultural communication. I have spearheaded impactful community engagement initiatives, leading to significant policy changes. As an expert in nonprofit management and fundraising strategies, I drive projects to success, fostering team collaboration and community building.

Overview

50
50
years of professional experience

Work History

Community Consultant

Independent
01.2013 - Current
  • Acted decisively, tactfully and with firmness in emergency situations involving [Location] community.
  • Promoted sustainable practices through implementation of green initiatives, reducing environmental impact within the community.
  • Launched educational programs aimed at addressing prevalent social issues in the community, such as substance abuse prevention or financial literacy training sessions.
  • Coordinated resources for disaster response efforts, minimizing impact on affected communities.
  • Implemented strategic plans to address community needs, resulting in improved satisfaction among residents.
  • Provided guidance and support to individuals seeking assistance with housing or employment needs within the community.

Public Information Officer

Miami Dade County State Attorney's Office
02.2005 - 01.2013
  • Improved media relations for the organization, cultivating partnerships with local press outlets.
  • Managed websites and social media accounts applying communication strategies and branding to maintain consistent voice and presence.
  • Provided guidance to junior staff members on best practices in public relations and communications strategies.
  • Managed crisis communications during emergencies, ensuring accurate and timely information dissemination.
  • Inform the public about programs and when they have a problem we inform the prosecutor.

In Flight Supervisor

Transworld Airlines
02.1975 - 02.2005
  • Evaluated team performance, providing constructive feedback to foster continuous improvement of the inflight experience.
  • Mentored junior staff members, sharing industry knowledge and best practices for enhanced professional growth.
  • Developed creative solutions to address unforeseen challenges or delays during flights.
  • Collaborated with the flight crew to develop strategies for improving overall in-flight service quality.
  • Ensured proper stocking of aircraft amenities, maintaining high standards of cleanliness and organization throughout the cabin.
  • Implemented training programs for new flight attendants, fostering a strong team environment.
  • Coordinated meal services efficiently while accommodating passengers'' dietary needs or requests whenever possible.
  • Monitored cabin safety, adhering to federal regulations and company policies at all times.
  • Managed accurate and efficient unit paperwork and current personnel files.

Execute Director

Willy Chirino Foundation
02.1990 - 11.2002
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.

Activist of the Year

Amnesty International Group
04.1987 - 02.1994
  • Raised public awareness about social issues by organizing and participating in rallies, marches, and other events.
  • Utilized data-driven approaches to inform decision-making within the organization, leading to more effective campaigns and improved outcomes.
  • Managed databases of donors, supporters, and volunteers to maintain accurate records of engagement history.
  • Developed and executed strategic plans for successful advocacy initiatives, leading to significant policy changes.

Skills

  • Cross-cultural communication
  • Policy analysis
  • Partnership Development
  • Nonprofit Management
  • Fundraising strategies
  • Marketing Communications
  • Community building
  • Team facilitation
  • Project Leadership
  • Community Engagement
  • Presentation Skills
  • Service Coordination
  • Problem-Solving

Languages

Spanish
Native or Bilingual

Timeline

Community Consultant

Independent
01.2013 - Current

Public Information Officer

Miami Dade County State Attorney's Office
02.2005 - 01.2013

Execute Director

Willy Chirino Foundation
02.1990 - 11.2002

Activist of the Year

Amnesty International Group
04.1987 - 02.1994

In Flight Supervisor

Transworld Airlines
02.1975 - 02.2005

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Gisela Hidalgo