Gisela Moreno

Mid-Willamette Valley Cummiunity Action Agency

Salem, OR

09.2021 - Current

Explained program offerings and requirements to participants and answered related questions.
Schedules and conducts client intake appointments both in the Office and in the field , as necessary
Creates invoices for payment in accordance with agency procedures
Schedules and conducts client intake appointments both in the Office and in the field , as necessary
Maintained confidential client documentation to prevent data compromise and comply with HIPAA regulations.
Maintain workflow by generating reports and effectively communicant with supervisors. Performs back up duties to Office Manager as requested.
Built and maintained strong relationships with Clients by successfully resolving issues and responding promptly to phone and email inquiries.
Compile with federal requirements related to client data, record keeping, and reports
Create digital and physical copies os job files
Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
Communicated with customers, employees and vendors to answer questions and address complaints.
Performed data entry tasks into various computer systems accurately and efficiently.
Maintained business records by updating customer information.
Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.