Gisela Urieta
Reno,NE
Summary
Office Administrator with over 15 years of experience in diverse industries, known for strong communication skills and collaborative approach. Proficient in computer applications and quick to adapt to new technologies. Demonstrated exceptional multitasking abilities and a commitment to a superior work ethic.
Overview
28
28
years of professional experience
Work History
Franchise Onboarding Manager/Bilingual
Stratus Building Solutions of Reno
Reno, NV
06.2024 - Current
- Conducted comprehensive discussions with prospects to evaluate franchise opportunities.
- Assisted new franchisees in onboarding via brand certification and business coaching.
- Fostered trust-based relationships with franchisees to enhance ownership and confidence.
- Applied Strategic Growth Coaching to help franchisees establish clear business goals.
- Promoted regional brand awareness through targeted advertising across various media platforms.
Business Operations Manager
GRAYS COMMUNICATIONS LLC
Los Angeles, CA
10.2010 - 03.2022
- Oversaw daily business operations, prioritizing contractor scheduling and resource allocation.
- Ensured adherence to deadlines for both clients and contractors.
- Negotiated service definitions, warranties, terms, and conditions to guarantee timely equipment delivery.
- Reviewed purchase orders for accuracy in pricing, payment terms, and delivery dates.
National Sales Manager
Telemundo, GULF CA BROADCAST CORP
Palm Desert, CA
08.1997 - 02.2009
- Cultivated consultative relationships with national advertising agencies, boosting 25% market share, for radio and television combo buys for the heavily Hispanic populated area.
- Spearheaded the development of a comprehensive advertising plan, combining radio and TV to enhance reach, including value-added services such as bonus placement, growing media buys by 10% for market share.
- Implemented and monitored campaigns utilizing Nielsen Data Research to monitor market shares, effectiveness, and a positive ROI.
Education
Bachelor of Science - Business Administration/Banking
UNIVERSIDAD CATOLICA SANTA MARIA LA ANTIGUA
01.1984
Skills
- Interpersonal and communication skills
- Decision making
- Motivation and organization
- Adaptability and eagerness to learn
- Administrative management
- Customer service excellence
- Resource allocation
- Problem solving
Languages
- Bilingual English-Spanish (Fluent)
Timeline
Franchise Onboarding Manager/Bilingual
Stratus Building Solutions of Reno
06.2024 - Current
Business Operations Manager
GRAYS COMMUNICATIONS LLC
10.2010 - 03.2022
National Sales Manager
Telemundo, GULF CA BROADCAST CORP
08.1997 - 02.2009
Bachelor of Science - Business Administration/Banking
UNIVERSIDAD CATOLICA SANTA MARIA LA ANTIGUA
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