Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Gisele Borno

Brooklyn,NY

Summary

Driven and detail-oriented professional with a diverse background in customer service roles at Vine Street Cafe, where I enhanced guest experiences and improved service efficiency. Skilled in AutoCAD and adept at managing tasks with precision, I excel in environments requiring both technical and interpersonal abilities. Proven track record of fostering positive relationships and executing tasks with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Babysitter

Families In My Community
Brooklyn, NY
09.2021 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.

Hostess

Vine Street Cafe
Shelter Island, NY
07.2023 - 09.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Busser

Vine Street Cafe
Shelter Island
07.2022 - 09.2022
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.

Cashier

Vine Street Cafe
Shelter Island, NY
07.2021 - 09.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Robotics

Midwood High School
Brooklyn
06.2024

Engineering

Cooper Union Summer Program
New York, NY
08.2023

Skills

  • Safety Processes
  • Engineering Principles
  • Advanced Mathematical Abilities
  • Manage Budgets
  • 3D Modeling
  • Manufacturing Processes
  • AutoCAD Proficiency

Volunteer Experience

Brooklyn Mutual Aid

(September 2020 - Current)

- Deliver groceries and other necessities to low-income families

Gowanus Mutual Aid

(September 2023 - Current)

- Watch large sums of children while their families have important meetings

Timeline

Hostess

Vine Street Cafe
07.2023 - 09.2023

Busser

Vine Street Cafe
07.2022 - 09.2022

Babysitter

Families In My Community
09.2021 - Current

Cashier

Vine Street Cafe
07.2021 - 09.2021

Robotics

Midwood High School

Engineering

Cooper Union Summer Program
Gisele Borno