Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gisele Gray

Las Vegas,NV

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

25
25
years of professional experience

Work History

Regional Office Manager

Global Roofing Group
11.2015 - Current
  • Identified opportunities to streamline processes and improve office operations and efficiency.
  • Coordinated office events, seminars and meetings for staff and clients.
  • Created organized filing system to manage department documents.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Organized and updated databases, records and other information resources.
  • Created reports, presentations and other materials for executive staff.

Billing Clerk

Centennial Buick GMC
08.2015 - 11.2015
  • Audited and corrected billing and posting documents for accuracy.
  • Reconciled accounts receivable to general ledger.
  • Generated monthly billing and posting reports for management review.
  • Maintained accurate records of customer payments.
  • Used data entry skills to accurately document and input statements.
  • Audited billing records to verify accuracy and completeness.

Customer Service

Western Elite
05.2015 - 08.2015
  • Documented customer interactions and transactions for accurate, up-to-date records.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Service Coordinator

NLS Grounds Management
01.2008 - 05.2015
  • Facilitated communication between office personnel, subcontractors and customers.
  • Communicated with clients and service providers to provide updates on work progress.
  • Developed and implemented quality control and assurance procedures for service projects to deliver high standards of work on client projects.
  • Coordinated and monitored service activities to confirm work met all requirements.
  • Prepared reports on service performance metrics and key indicators for management review.
  • Developed efficient processes and procedures to achieve prompt delivery and completion of service projects.

Assistant Office Manager

Chrysler Jeep Dodge
06.1998 - 01.2008
  • Recorded expenses and maintained accounting records.
  • Created and updated records and files to maintain document compliance.
  • Optimized office schedule to balance team workloads, group productivity and financial targets.
  • Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Transferred and directed phone calls, guests, and mail to correct staff members.
  • Performed accounts receivable collections for past due accounts by conducting collection calls.
  • Processed weekly time cards to report employee's earnings for payroll disbursement.

Education

High School Diploma -

Rancho High School
Las Vegas, NV
05.1998

Skills

  • Business Operations
  • Billing Procedures
  • Vendor Relations
  • Department Leadership
  • Calendar Software
  • Administrative Procedures
  • Update Policies
  • Material Preparation
  • Planning and Prioritization
  • Office Organization
  • Employee Timesheet Processing
  • Microsoft Office

Languages

Spanish
Native or Bilingual

Timeline

Regional Office Manager

Global Roofing Group
11.2015 - Current

Billing Clerk

Centennial Buick GMC
08.2015 - 11.2015

Customer Service

Western Elite
05.2015 - 08.2015

Service Coordinator

NLS Grounds Management
01.2008 - 05.2015

Assistant Office Manager

Chrysler Jeep Dodge
06.1998 - 01.2008

High School Diploma -

Rancho High School

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Gisele Gray