Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gisel J Hernandez

Tolleson,AZ

Summary

Dedicated professional with a proven track record at El Tapatio Money Services, excelling in customer service and cash handling accuracy. Demonstrates exceptional work ethic, team collaboration, and customer assistance, ensuring high satisfaction levels. Skilled in efficiently resolving transaction issues, enhancing customer loyalty through patience and empathy.

Offering strong analytical skills and aptitude for learning and developing in fast-paced environment.

Overview

6
6
years of professional experience

Work History

Cashier

El Tapatio Money Services
04.2018 - 09.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Processed refunds and exchanges in accordance with company policy.

Education

GED -

Universidad De Occidente
Mexico
04-2015

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Speak Spanish
  • Speak English 70%
  • Reading and Writing English 85%

Timeline

Cashier

El Tapatio Money Services
04.2018 - 09.2024

GED -

Universidad De Occidente
Gisel J Hernandez