Giselle Acevedo Ayala
Anaheim,CA
Summary
Professional Secretary with over 4 years of experience managing daily administrative support tasks and operations in office industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
7
7
years of professional experience
Work History
Secretary
A&M Tree Specialist
07.2020 - Current
- Assists walk-in clients, schedules client appointments, answers phone lines, and helps clients with questions and issues.
- Supports managers with business documentation and professional demeanor at all times.
- Efficiently processes updated client information and payments into database.
- Perform various office tasks as needed and assigned.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Email estimates, invoices, and receipts.
Babysitter
Family
02.2018 - 02.2021
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
Secretary Aid
Katella High School
08.2017 - 05.2018
- Greeted parents and students
- Wrote various reports, filed paperwork, as well as scheduled appointments for counselors
- Made copies, separate mail, and performed other office duties
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Handled daily scheduling tasks and provided administrative support for entire department.
Volunteer
The Salvation Army Orange County
09.2017 - 09.2017
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
Diploma -
Katella High School
Anaheim, CA05.2018
Associates of Art Degree -
Fullerton College
Fullerton, CA05.2018
Skills
- Excellent communication skills, both oral and written
- Strong customer service attitude
- Verbal and written communication
- Office Administration
- Organization
- Multi-Line Phone Systems
- Good work ethic, always on time with high attendance rate
- Emphasis on communication with coworkers, customers, supervisors
- Microsoft Word, Excel, Slide
- Intuit Payroll
- Joist
Awards
- Perfect Attendance.
- Overall Improvement of GPA.
- Student of the Semester.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Secretary
A&M Tree Specialist
07.2020 - Current
Babysitter
Family
02.2018 - 02.2021
Volunteer
The Salvation Army Orange County
09.2017 - 09.2017
Secretary Aid
Katella High School
08.2017 - 05.2018
Diploma -
Katella High School
Associates of Art Degree -
Fullerton College
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