Summary
Overview
Work History
Education
Skills
Timeline
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Giselle Aguirre

Summary

A responsible and hard-working college student with a 3.60/4.0 GPA. I am seeking to apply my communication, leadership, and time management skills during the summer as an employee at your company. I am always ready to face a problem and find a quick solution!

Overview

3
3
years of professional experience

Work History

Lifeguard

Knott's Berry Farm Soak City
03.2021 - 07.2021
  • Facilitated a protective environment by conducting required safety protocols for 2,000 daily customers
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Demonstrated rescue techniques and provided first aid in emergency situations.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Cleared pool areas of debris and hazardous objects to increase safety.

Clerical Assistant

COIVD CLINIC
08.2021 - 08.2022
  • Tested 100+ daily patients while also conducting the tests, checking patients in for appointments, and assisting them in registering for a test.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Mentored, trained and supported new staff members in office policies and procedures.

Hospitality Assistant

Towne Park LLC.
03.2023 - 04.2023
  • Provided courteous and knowledgeable front desk and reception duties, cultivating positive customer relations.
  • Maintained exacting standards of quality and performance.
  • Identified and resolved customer complaints concerning food or lodging.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Medical Dispatcher

LIFEwest Ambulance
12.2022 - 11.2023
  • Assessed emergency requests and made quick judgment calls to determine appropriate action.
  • Followed established protocols for professional handling of emergency situations.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Read system maps and caller information, and documented details in system.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.

Assistant Coordinator

Professional Tutors of America
Brea, LA
11.2023 - Current

Education

High School Diploma -

Cypress High School
Cypress, California
06.2021

Associate of Applied Science - General Education, Pre-Nursing

Cypress College
Cypress, CA
08.2024

No Degree - EMT

Santa Ana College
Santa Ana, CA
12.2022

Skills

  • Management
  • Communication
  • Leadership
  • Active Listening
  • Information Documentation
  • Ems Dispatch
  • Status Updates
  • Emergency Call Routing
  • Crew Monitoring
  • Appointment Setting
  • Computer-Aided Design (CAD)
  • Policy Changes

Timeline

Assistant Coordinator

Professional Tutors of America
11.2023 - Current

Hospitality Assistant

Towne Park LLC.
03.2023 - 04.2023

Medical Dispatcher

LIFEwest Ambulance
12.2022 - 11.2023

Clerical Assistant

COIVD CLINIC
08.2021 - 08.2022

Lifeguard

Knott's Berry Farm Soak City
03.2021 - 07.2021

High School Diploma -

Cypress High School

Associate of Applied Science - General Education, Pre-Nursing

Cypress College

No Degree - EMT

Santa Ana College

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Giselle Aguirre