Giselle Araujo
Glendale,CA
Summary
Dynamic Sales Supervisor with a proven track record in retail, adept at resolving customer issues and fostering team collaboration. Demonstrates exceptional customer service skills and a strong work ethic while mentoring team members in effective selling techniques. Possesses extensive knowledge in marketing strategies, aiming to leverage these strengths to drive sales growth and enhance customer satisfaction.
Overview
5
5
years of professional experience
Work History
SALES SUPERVISOR OPTICIAN APPRENTICE
WARBY PARKER OPTICAL
Glendale, CA
04.2025 - Current
- Assisted customers in selecting eyewear that best suits their needs.
- Conducted regular team meetings to enhance communication and performance standards.
- Monitored sales performance and provided feedback to improve team effectiveness.
- Demonstrated high level of customer service by engaging clients and offering sales floor assistance.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Adjust eyeglass wear to customers likings to ensure prescription and measurements are accurate
SALES SUPERVISOR
DR MARTENS
Glendale, CA
10.2021 - 09.2024
- Distributed work among associates for optimal performance.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Created monthly reports on regional sales performance and presented to upper management.
- Delivered high-quality goods to maintain customer satisfaction.
- Fostered strong partnerships through consistent engagement.
- Established ambitious goals for employees to promote achievement and surpass business targets.
Education
Associate of Science -
Los Angeles Valley College
Valley Village, CASkills
- Self-Motivated Worker
- Cash handling
- Merchandising expertise
- Store maintenance
- Product demonstrations
- Bilingual
References
- Damian Barbachan - Store Manager, Dr. Martens, (818) 474-4463
- Jeralyne Velasquez - Assistant Store Manager, Dr. Martens, (661) 309-7832
- Eden Young - Store Leader, Warby Parker, (610) 844-7986
Timeline
SALES SUPERVISOR OPTICIAN APPRENTICE
WARBY PARKER OPTICAL
04.2025 - Current
SALES SUPERVISOR
DR MARTENS
10.2021 - 09.2024
Associate of Science -
Los Angeles Valley College