Giselle Arauz

• Work Miami Music Week 2022-2023
• Worked pool parties in Nautalius 2022 & Surfcomber hotel 2023 with 747 Presents
• This is a traveling agency to work different bottle service events in the US.
• Attended celebrities with top quality service, and make sure they werent bothered by fans
• Deliver friendly and efficient service to ensure a pleasant experience for all guests and suggesting menu items
• Upsell tables by suggesting bottle water, Red Bull set once guest arrives to the table
• Make sure to pour all my guests drinks and offer shots to go ahead and finish the bottle faster, and sell another bottle. Up-sell brand liquors & Champagne
• Make sure card and ID match and charge client before serving them any bottles ordered, to avoid card declines at end of night, keep up with clients minimum and always try to go over
• Accurately totaled processed and collected payments from guests, handling money processing credit and debit cards
• I make sure to keep a card/ID on file for a open tab
• Constantly clean up after my tables, and do my running side work during the end of my shift.
• Served alcoholic beverages to patrons during high-volume shifts
• Maintained tidiness and organization through out the bar area
• Adhered to state and federal alcohol regulations by thoroughly checking identification prior to serving
• Performed with professionalism and a focus on quality at all
• Served alcoholic beverages to patrons during high-volume
• Always verify guests identi cation when the person appears under the age 30
• Maintained accurate cash handling practices while serving customers in an efficient manner
• Able to stand for a long period of time per shift
• Able to work in all types of weather conditions
• Ensure good communication with management.

• Trainer for new employees.
• Deliver friendly and efficient service to ensure a pleasant experience for all guests and suggesting menu items
• Upsell tables by suggesting bottle water, Red Bull set once guest arrives to the table
• Make sure to pour all my guests drinks and offer shots to go ahead and finish the bottle faster, and sell another bottle. Up-sell brand liquors, food, and wine
• Make sure card and ID match and charge client before serving them any bottles ordered, to avoid card declines at end of night, keep up with clients minimum and always try to go over
• Accurately totaled processed and collected payments from guests, handling money processing credit and debit cards
• I make sure to keep a card/ID on file for a open tab
• Constantly clean up after my tables, and do my running side work during the end of my shift.
• Served alcoholic beverages to patrons during high-volume shifts
• Maintained tidiness and organization through out the bar area
• Adhered to state and federal alcohol regulations by thoroughly checking identification prior to serving
• Worked Art Basel events
• Performed with professionalism and a focus on quality at all
• Served alcoholic beverages to patrons during high-volume
• Always verify guests identi cation when the person appears under the age 30
• Maintained accurate cash handling practices while serving customers in an efficient manner
• Proficient in Tabet system
• Ensure good communication with management.

• Trainer for new employees
• Deliver friendly and efficient service to ensure a pleasant experience for all guests and suggesting menu items.
•Up sell tables by suggesting bottle water,red bull set once guest arrives to the table.

• Make sure to pour all my guests drinks and offer shots to go ahead and finish the bottle faster, and sell another bottle. Up-sell brand liquors, food, and wine.

• Make sure card and ID match on envelop match and charge client before serving them any bottles ordered, to avoid card declines at end of night, keep up with clients minimum and always try to go over.

•Accurately totaled processed and collected payments from guests,handling money processing credit and debit cards. I make sure to keep a card/ID on file for a open tab.

•Constantly clean up after my tables,and do my running side work during the end of my shift.

• Served alcoholic beverages to patrons during high-volume shifts.
• Maintained tidiness and organization through out the bar area.
• Adhered to state and federal alcohol regulations by thoroughly checking identification prior to serving.
• Proficient in aloha POS.
•Able to lift and carry a tray,weighting a minimum of 25lbs in a busy,crowded and dimly lit environment.
• Provide help and support to all fellow team members.
• Able to work in a fast pace and high volume environment,in the presence of areas containing secondhand smoke, high noise levels, dancing, bright lights,and communicate during this time, sometimes with in a small area.

• Able to operate :POS, payment solution related equipment, juices, liquors,soda guns, ice machines ,mixers, pourers.
• Observant and quick to respond to various situations while multi tasking in a stressful conditions.

• Communicate and work with all support staff to ensure inventory is maintained at established par levels.
• Communicate with management and other service staff to rectify any and all customer needs, comments or incidents.

• An ambassador of the company, marketing the venue and all products ordered to the targeted customer base.
• Up sell tables by suggesting bottle water, red bull set once guest arrives to the table.
• Exhibit and execute a complete knowledge of the companies sequence of service, selling and up selling techniques. Prepare and check tables before service.
• Provide each customer with a properly itemized bill and secure payment solution, according to established venue procedures.
• Always verify guests identification when the person appears under the age of 30.
• Work with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arise.
• Communicate with management and others to rectify any and all customer needs, comments or incidents.
• Ensure that assigned area,side station,tables and POS stations are clean and well stocked at all times.
• Communicate and work with all support staff to ensure inventory is maintained at established par levels. Adhere to all established policies, procedures and guidelines.
• Able to stand for a long period of time per shift,to work inside assigned area in the venue/event space.
• Observant and quick to respond to various situations while multitasking in a stressful conditions. Able to operate :POS, payment solution related equipment, juices, liquors, soda guns, ice machines ,mixers, pourers.
• Able to work in a fast pace and high volume environment, in the presence of areas containing secondhand smoke, high noise levels, dancing, bright lights, sun, rain and dust; and communicate during this time, sometimes with in a small area.
• Attend and participate in daily pre-shifts and other scheduled meetings. Perform all opening and closing duties as assigned.
• Accurately totaled processed and collected payments from guests,handling money processing credit and debit card.
• I make sure to keep a card/ID for a open tab.

• The Florida Room at the Delano Hotel
• Work Art Basel, Miami Music Week 2019 at the Delano
• Able to lift and carry a tray, weighing a minimum of 25lbs in a busy, crowded and dimly lit environment
• Provide help and support to all fellow team members
• Able to work in a fast pace and high volume environment , in the presence of areas containing secondhand smoke, high noise levels, dancing, bright lights, and communicate during this time, sometimes with in a small area
• Able to operate :POS, payment solution related equipment, juices, liquors, soda guns, ice machines ,mixers, pourers
• Observant and quick to respond to various situations while multi tasking in a stressful conditions
• Communicate and work with all support staff to ensure inventory is maintained at established par levels
• Communicate with management and other service staff to rectify any and all customer needs, comments or incidents when the opportunity arises
• Communicates with management, VIP hosts & service team to rectify any and all customer needs, comments or incidents
• Ensures that assigned area, side station, tables and
• POS stations are clean and well stocked at all times
• Communicates and works with all support team to ensure inventory is maintained at established par levels
• Adheres to all established policies, procedures and guidelines
• Maintain excellent customer service skills & high service standards in a constantly changing environment
• Interacts and entertains guests in professional, cordial, and friendly
• An ambassador of the company, marketing the venue and all products
• Exhibit and execute a complete knowledge of the company's sequence of service, selling and up selling techniques
• Provide each customer with a properly itemized bill and secure payment solution, according to established venue procedures
• Prepare and check tables before service.
• Always verify guests identi cation when the person appears under the age of 30
• Work with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arise
• Communicate with management and other servers to rectify any and all customer needs, comments or incidents
• Ensure that assigned area, side station, tables and POS stations are clean and well stocked at all times
• Proficient in micros.
• Communicate and work with all support staff to ensure inventory is maintained at established par levels
• Adhere to all established policies, procedures and guidelines