Giselle Arredondo

Built and maintained strong relationships with costumers to ensure their satisfaction with the services provided.

Utilized strong problem-solving and analytical skills to quickly and accurately resolve costumers complaints.

Identified costumer needs and provided appropriate solutions to ensure costumer retention.

Successfully managed costumer inquires, and requests, including claims, billing, and policy changes.

Developed comprehensive knowledge of insurance policies, procedures, and regulations to ensure accurate and timely responses.

Collaborated with management and other departments process improvements to enhance costumer service.

Assisted clients who wanted to know about the plans and phones that we had available at that time.

Scheduled appointments with the sales team and the costumers.

Maintained good communication and positive relationships not only with the costumers but the sales team as well to lead to success.

Answered phones for costumer’s inquiries about products that we had available in the show rooms/lot.

Adjusted content of sales presentations by studying the type of sales outlets or trade factor